1
00:01:18,820 --> 00:01:21,300
¶ cold feet and a tie
2
00:01:21,350 --> 00:01:23,630
¶ rise to the occasion
3
00:01:23,680 --> 00:01:26,500
¶ a million tiny flashlights
4
00:01:26,550 --> 00:01:28,770
¶ I gotta turn it off
5
00:01:28,820 --> 00:01:29,940
¶ cold feet and a tie
6
00:01:29,990 --> 00:01:33,780
¶ rise to the occasion
7
00:01:33,830 --> 00:01:36,310
¶ a million tiny flashlights
8
00:01:36,360 --> 00:01:38,710
¶ I gotta turn it off
9
00:01:38,760 --> 00:01:41,350
¶ for a while
10
00:01:41,400 --> 00:01:46,150
¶ I'll keep my place ¶
11
00:01:48,580 --> 00:01:51,330
¶ but tonight
12
00:01:51,380 --> 00:01:55,820
¶ I'll stay so late ¶
13
00:01:59,660 --> 00:02:02,700
¶ oh sleep for a while
14
00:02:02,750 --> 00:02:04,840
¶ too much conversation
15
00:02:04,890 --> 00:02:07,340
¶ too much information
16
00:02:07,390 --> 00:02:09,780
¶ I gotta turn it off
17
00:02:09,830 --> 00:02:12,510
¶ oh sleep for a while
18
00:02:12,560 --> 00:02:15,250
¶ too much conversation
19
00:02:15,300 --> 00:02:17,550
¶ too much information
20
00:02:17,600 --> 00:02:19,790
¶ I gotta turn it off
21
00:02:19,840 --> 00:02:22,460
¶ for a while
22
00:02:22,510 --> 00:02:27,220
¶ I'll keep my place ¶
23
00:02:29,890 --> 00:02:32,770
¶ and tonight
24
00:02:32,820 --> 00:02:37,560
¶ I'll stay so late ¶
25
00:02:39,800 --> 00:02:43,000
¶ and here we are
26
00:02:57,420 --> 00:03:00,190
¶ gotta turn it off
27
00:03:07,790 --> 00:03:10,160
¶ gotta turn it off
28
00:03:18,200 --> 00:03:20,210
¶ gotta turn it--
29
00:03:27,210 --> 00:03:29,320
[narrator] just about
every time we use the internet,
30
00:03:29,370 --> 00:03:31,130
A communication link,
or an app,
31
00:03:31,180 --> 00:03:34,530
We agree to some very long
terms and conditions.
32
00:03:34,580 --> 00:03:37,400
But what exactly
are we agreeing to?
33
00:03:37,450 --> 00:03:39,400
You guys!
You gotta help me.
34
00:03:39,450 --> 00:03:41,100
These business-casual g-men
are trying to kidnap me!
35
00:03:41,150 --> 00:03:43,340
What?
It's crazy, dude!
36
00:03:43,390 --> 00:03:46,270
They're saying it's
because I agreed to the latest
terms and conditions on itunes!
37
00:03:46,320 --> 00:03:49,280
Why? What did the
terms and conditions
for the last update say?
38
00:03:49,330 --> 00:03:51,410
I don't know!
I didn't read them!
39
00:03:51,460 --> 00:03:53,310
You didn't read them?
40
00:03:53,360 --> 00:03:55,720
Who the hell reads
that entire thing
every time it pops up?
41
00:03:55,770 --> 00:03:57,090
I do.
42
00:03:57,140 --> 00:03:58,890
Can you tell--
43
00:03:58,940 --> 00:04:02,720
Can apple tell how many
people actually read it?
44
00:04:05,220 --> 00:04:08,430
Well, they have to say
that they agree.
45
00:04:08,480 --> 00:04:11,930
We can't know for sure
if they've read--
46
00:04:11,980 --> 00:04:14,840
We try to make it in plain
english and very short.
47
00:04:14,890 --> 00:04:18,740
If I were trying to make
a user agreement uninviting,
48
00:04:18,790 --> 00:04:21,140
I would choose a small font,
49
00:04:21,190 --> 00:04:24,050
A sans serif font, and
I would set it in all caps.
50
00:04:24,100 --> 00:04:25,550
Because what happens then
is that you have type
51
00:04:25,600 --> 00:04:29,550
That becomes a texture
rather than words and spaces.
52
00:04:29,600 --> 00:04:33,090
No one has read
the terms and conditions,
53
00:04:33,140 --> 00:04:34,920
No one in the world.
54
00:04:34,970 --> 00:04:37,430
No one. Even the lawyers who
wrote it wrote it like this.
55
00:04:37,480 --> 00:04:39,330
[laughter]
56
00:04:39,380 --> 00:04:41,500
You come to a website
and they have a set of rules
57
00:04:41,550 --> 00:04:42,600
Usually described in
a terms of services,
58
00:04:42,650 --> 00:04:44,100
And then they have
a privacy policy.
59
00:04:44,150 --> 00:04:46,300
And as soon as you
start using the service,
60
00:04:46,350 --> 00:04:49,600
In essence, you have agreed
to the terms of service
and the privacy policy.
61
00:04:49,650 --> 00:04:53,310
Do these terms and conditions
that we sign up for even apply?
62
00:04:53,360 --> 00:04:56,580
They do. I think
if they didn't apply,
63
00:04:56,630 --> 00:04:58,310
I think the web
would topple over.
64
00:04:58,360 --> 00:05:00,720
And so, to the extent there
have been contract decisions,
65
00:05:00,770 --> 00:05:03,790
They've held that these terms
and conditions are valid.
66
00:05:03,840 --> 00:05:06,660
[narrator] and this concept
is pretty new.
67
00:05:06,710 --> 00:05:09,160
For instance, you never
had to sign a user agreement
68
00:05:09,210 --> 00:05:10,530
For an old-fashioned
land line,
69
00:05:10,580 --> 00:05:13,400
Or to watch tv,
or to read a book.
70
00:05:13,450 --> 00:05:15,530
But if you use
a smart phone, a kindle,
71
00:05:15,580 --> 00:05:18,870
Or you watch hulu,
then you do.
72
00:05:18,920 --> 00:05:19,900
Violet baby,
don't you sign
anything there!
73
00:05:19,950 --> 00:05:21,740
What's this
all about?
74
00:05:21,790 --> 00:05:23,370
Standard form
of contract.
75
00:05:23,420 --> 00:05:25,140
Don't talk to me
about contracts, wonka.
76
00:05:25,190 --> 00:05:27,170
I use them myself.
They're strictly
for suckers.
77
00:05:27,220 --> 00:05:29,740
Yes, but you wouldn't
begrudge me a little
protection.
78
00:05:29,790 --> 00:05:33,300
[narrator] in fact, if you
were to read everything
you agreed to,
79
00:05:33,350 --> 00:05:36,320
It would take one full month
of work out of every year.
80
00:05:36,370 --> 00:05:41,260
That's 180 hours you'd need
to spend every year.
81
00:05:41,310 --> 00:05:43,520
And according to
"the wall street journal,"
82
00:05:43,570 --> 00:05:46,130
Consumers lose $250 billion
83
00:05:46,180 --> 00:05:49,100
Each year due to what's
hidden in fine print.
84
00:05:49,150 --> 00:05:52,100
Here's an example
from linkedin's terms.
85
00:05:52,150 --> 00:05:54,170
You grant linkedin
a nonexclusive,
86
00:05:54,220 --> 00:05:57,210
Irrevocable, worldwide,
perpetual, unlimited,
87
00:05:57,260 --> 00:05:59,310
Assignable, sublicenseable,
fully paid-up
88
00:05:59,360 --> 00:06:00,810
And royalty-free right
to us to copy,
89
00:06:00,860 --> 00:06:02,180
Prepare derivative works of,
improve, distribute, publish,
90
00:06:02,230 --> 00:06:03,480
Remove, retain, add, process,
analyze, use and commercialize,
91
00:06:03,530 --> 00:06:04,780
In any way now known or
in the future discovered,
92
00:06:04,830 --> 00:06:06,350
Any information you provide,
directly or indirectly
93
00:06:06,400 --> 00:06:07,680
To linkedin, including, but not
limited to, any user-generated
content,
94
00:06:07,730 --> 00:06:09,020
Ideas, concepts, techniques
or data to the services,
95
00:06:09,070 --> 00:06:10,320
You submit to linked in,
without any further consent,
96
00:06:10,370 --> 00:06:12,150
Notice and/or compensation
to you or to any third parties.
97
00:06:12,200 --> 00:06:14,920
[narrator] so linkedin takes
pretty much everything forever.
98
00:06:14,970 --> 00:06:18,030
You'll find this kind
of language in google,
pinterest, facebook--
99
00:06:18,080 --> 00:06:21,500
Pretty much anything
that people consider free.
100
00:06:21,550 --> 00:06:23,800
Instagram is finding
that pictures are worth
101
00:06:23,850 --> 00:06:25,800
Much more than
a thousand angry words,
102
00:06:25,850 --> 00:06:29,370
After the company updated
its user agreement to say
103
00:06:29,420 --> 00:06:32,610
It would have the right
to sell posted photos
104
00:06:32,660 --> 00:06:35,740
Without compensation
for use in advertising.
105
00:06:35,790 --> 00:06:37,410
[narrator]
and even if you are paying,
106
00:06:37,460 --> 00:06:38,810
Companies have the ability
107
00:06:38,860 --> 00:06:41,680
To make you accept
just about whatever they please.
108
00:06:41,730 --> 00:06:43,750
In 2009, gestation,
109
00:06:43,800 --> 00:06:45,350
Company in the u.K.,
110
00:06:45,400 --> 00:06:47,920
Put some pretty sneaky
stuff their terms.
111
00:06:47,970 --> 00:06:50,860
They didn't take mon,
or your firstborn child.
112
00:06:50,910 --> 00:06:52,760
But for one day,
their terms stated:
113
00:06:52,810 --> 00:06:54,560
By pcing an order
via th website,
114
00:06:54,610 --> 00:06:57,870
You agree to grant us
a non-transferable
option to claim,
115
00:06:57,920 --> 00:07:01,470
Now and forer more,
your immortal soul.
116
00:07:01,520 --> 00:07:03,240
The contract was
only live for a day,
117
00:07:03,290 --> 00:07:08,010
But gamestation happened
to rake in the lives of
7,000 immortal souls.
118
00:07:08,060 --> 00:07:11,510
This was of course a joke.
However, it makes you wonder.
119
00:07:11,560 --> 00:07:13,550
What if there were
more serious consequences
120
00:07:13,600 --> 00:07:16,450
That might result from not
reading terms and conditions?
121
00:07:16,500 --> 00:07:18,620
What if your phone came with
these long terms and conditions
122
00:07:18,670 --> 00:07:20,760
That said, well, if you use
the phone the government can
wiretap you.
123
00:07:20,810 --> 00:07:22,220
That would be insane.
124
00:07:22,270 --> 00:07:24,130
But that's the kind of
world we're living in.
125
00:07:24,180 --> 00:07:26,360
[narrator] a world where
the government can wiretap you
126
00:07:26,410 --> 00:07:28,560
Because of terms
and conditions?
127
00:07:28,610 --> 00:07:31,700
So if you look at
the iphone user agreement,
128
00:07:31,750 --> 00:07:33,900
Wiretapping isn't mentioned.
129
00:07:33,950 --> 00:07:36,240
But in at&t's privacy policy,
130
00:07:36,290 --> 00:07:39,070
They say that they can use
data to investigate, prevent,
131
00:07:39,120 --> 00:07:41,740
Or take action regarding
illegal activities.
132
00:07:41,790 --> 00:07:44,400
Prevent?
133
00:07:54,580 --> 00:07:58,130
¶ you'll love the stuff
we're made of, pizza hut! ¶
134
00:07:58,180 --> 00:07:59,290
[narrator] in 1994,
135
00:07:59,340 --> 00:08:01,300
Pizza hut became
the first major chain
136
00:08:01,350 --> 00:08:03,830
To accept a delivery online.
137
00:08:03,880 --> 00:08:06,170
Suddenly the internet needed
a way to remember who you were,
138
00:08:06,220 --> 00:08:08,390
Where you lived, and how
you were going to pay.
139
00:08:10,960 --> 00:08:12,540
My question is,
what the hell?
140
00:08:12,590 --> 00:08:13,610
Like, how do they
know who you are?
141
00:08:13,660 --> 00:08:14,680
Yeah.
142
00:08:14,730 --> 00:08:18,450
Okay, there are
these things called cookies,
143
00:08:18,500 --> 00:08:20,820
Where, like, if you go
to a site and buy something,
144
00:08:20,870 --> 00:08:23,720
It will remember you
and then create ads
for other stuff
145
00:08:23,770 --> 00:08:24,820
You might want to buy.
146
00:08:24,870 --> 00:08:28,020
So it learns
information about me.
147
00:08:28,070 --> 00:08:30,130
Seems like an
invasion of privacy.
148
00:08:30,180 --> 00:08:32,290
[narrator] it wasn't
until the late '90s
149
00:08:32,340 --> 00:08:35,230
That companies began
voluntarily adding
privacy policies
150
00:08:35,280 --> 00:08:37,630
To explain what was happening
with this data.
151
00:08:37,680 --> 00:08:42,240
Then, in 2000, an online company
called toysmart went bankrupt.
152
00:08:42,290 --> 00:08:44,170
But they had an idea.
153
00:08:44,220 --> 00:08:45,570
They tried to sell
their database
154
00:08:45,620 --> 00:08:48,580
Of 195,000 users
to another company.
155
00:08:48,630 --> 00:08:51,150
This included names,
billing information,
156
00:08:51,200 --> 00:08:53,650
Shopping preferences,
and family profiles,
157
00:08:53,700 --> 00:08:57,220
Even though their privacy policy
said they would never share
information.
158
00:08:57,270 --> 00:08:59,490
People felt like
they were being duped.
159
00:08:59,540 --> 00:09:01,560
[man] lawmakers tell you
time and time again
160
00:09:01,610 --> 00:09:03,730
That every time they
go back to their district,
161
00:09:03,780 --> 00:09:06,730
People are telling them
that they want
162
00:09:06,780 --> 00:09:10,500
Some internet privacy laws.
They want some protection.
163
00:09:10,550 --> 00:09:12,230
[narrator] in early 2001,
164
00:09:12,280 --> 00:09:14,240
Over a dozen bills were
introduced in congress
165
00:09:14,290 --> 00:09:16,160
To protect privacy online.
166
00:09:18,930 --> 00:09:20,370
[george w. Bush]
these acts of mass murder
167
00:09:20,420 --> 00:09:23,140
Were intended to frighten our
nation into chaos and retreat.
168
00:09:23,190 --> 00:09:26,510
But they have failed.
169
00:09:26,560 --> 00:09:29,550
[narrator] all of
the privacy legislation
was killed or abandoned,
170
00:09:29,600 --> 00:09:32,150
And the patriot act
was of course initiated.
171
00:09:32,200 --> 00:09:34,820
[bush] the bill before me
takes account of the new
realities and dangers
172
00:09:34,870 --> 00:09:37,260
Posed by modern terrorists.
173
00:09:37,310 --> 00:09:39,060
This new law
that I signed today
174
00:09:39,110 --> 00:09:43,670
Will allow surveillance
of all communications
used by terrorists,
175
00:09:43,710 --> 00:09:48,170
Including e-mails,
the internet, and cell phones.
176
00:09:48,220 --> 00:09:52,840
The patriot act expanded
the ability of the federal
government
177
00:09:52,890 --> 00:09:55,580
To do surveillance in
a lot of little ways.
178
00:09:55,630 --> 00:09:58,180
You don't need a judge's
approval, for instance,
179
00:09:58,230 --> 00:10:01,850
To find out what website
someone visited,
180
00:10:01,900 --> 00:10:04,350
What search terms
they typed into google.
181
00:10:04,400 --> 00:10:09,390
The question of your,
if you will, information,
being retained by google
182
00:10:09,440 --> 00:10:11,860
Is not really at this point
a google decision.
183
00:10:11,910 --> 00:10:14,260
It's really a political
or public-policy decision
184
00:10:14,310 --> 00:10:16,760
Enforced by different
governments in different ways.
185
00:10:16,810 --> 00:10:20,270
[narrator] what if privacy
policies weren't about
protecting privacy at all,
186
00:10:20,320 --> 00:10:22,730
But rather, taking it away?
187
00:10:23,960 --> 00:10:26,710
Let'e's
privacy policy around this time
188
00:10:26,760 --> 00:10:29,240
To see if any changes were made.
189
00:10:29,290 --> 00:10:32,650
So here's google's privacy
policy from December of 2000.
190
00:10:32,700 --> 00:10:34,820
"google may also choose
to use cookies
191
00:10:34,870 --> 00:10:36,220
To store user preferences.
192
00:10:36,270 --> 00:10:39,550
A cookie can tell us,
'this is the same computer
193
00:10:39,600 --> 00:10:41,060
That visited google
two days ago',
194
00:10:41,110 --> 00:10:43,520
But it cannot tell us,
'this person is joe smith',
195
00:10:43,570 --> 00:10:46,630
Or even, 'this person lives
in the United States'.
196
00:10:46,680 --> 00:10:49,560
And here's the privacy policy
from one year later,
197
00:10:49,610 --> 00:10:51,730
In December of 2001.
198
00:10:51,780 --> 00:10:54,470
"google does this by storing
user preferences in cookies
199
00:10:54,520 --> 00:10:57,470
And by tracking user trends and
patterns of how people search.
200
00:10:57,520 --> 00:11:00,070
Google will not disclose cookies
to third parties,
201
00:11:00,120 --> 00:11:03,210
Except as required
by a valid legal process,
202
00:11:03,260 --> 00:11:07,050
Such as a search warrant,
subpoena, statute, or court
order."
203
00:11:07,100 --> 00:11:09,320
Now it's important to note
the fundamental difference
204
00:11:09,370 --> 00:11:11,050
Between these two policies.
205
00:11:11,100 --> 00:11:13,050
One says that you're
totally anonymous.
206
00:11:13,100 --> 00:11:17,160
The other says, when
necessary, you're not.
207
00:11:17,210 --> 00:11:18,730
But here's what's strange.
208
00:11:18,780 --> 00:11:21,400
So the first screenshot you saw
of google's oldest policy
209
00:11:21,450 --> 00:11:24,170
Was taken by a non-profit
internet archival service.
210
00:11:24,220 --> 00:11:26,330
It records what websites
used to look like
211
00:11:26,380 --> 00:11:29,600
By taking snapshots, and it's
been doing it since the '90s.
212
00:11:29,650 --> 00:11:32,770
Now, google also lists the
history of its privacy policies
213
00:11:32,820 --> 00:11:35,080
On its own official archive
page.
214
00:11:35,130 --> 00:11:37,880
In their archives, they state
that they've got every privacy
policy
215
00:11:37,930 --> 00:11:39,450
That goes back to the beginning.
216
00:11:39,500 --> 00:11:42,150
But what google shows as their
original privacy policy
217
00:11:42,200 --> 00:11:44,390
Doesn't match that
of the archive service.
218
00:11:44,440 --> 00:11:47,990
Instead, they show the policy
from December of 2001,
219
00:11:48,040 --> 00:11:50,790
The one that says users
are not anonymous.
220
00:11:50,840 --> 00:11:54,030
Google claims this is their
first privacy policy,
which it isn't.
221
00:11:54,080 --> 00:11:57,500
So why would google not include
its original privacy policy
222
00:11:57,550 --> 00:11:59,570
On its own archives page--
223
00:11:59,620 --> 00:12:01,470
The one that said you would
remain anonymous?
224
00:12:01,520 --> 00:12:04,310
What if the data collection
that the patriot act required
225
00:12:04,360 --> 00:12:06,770
Became the foundation of
a whole new business model,
226
00:12:06,820 --> 00:12:10,280
And the foundation of the modern
internet as we know it?
227
00:12:10,330 --> 00:12:12,310
Would that be something
worth covering up?
228
00:12:12,360 --> 00:12:14,020
And even though we don't write
checks to google,
229
00:12:14,070 --> 00:12:16,820
And that's one of the reasons
we kind of like the company,
230
00:12:16,870 --> 00:12:19,690
It doesn't mean that google's
really free,
231
00:12:19,740 --> 00:12:23,590
Or that we are free in the
liberty sense when we use it.
232
00:12:23,640 --> 00:12:27,430
It might feel very different
if google was effectively
233
00:12:27,480 --> 00:12:30,060
A $500-a-year service,
234
00:12:30,110 --> 00:12:33,970
Because that's the value
of the data that you're
providing.
235
00:12:34,020 --> 00:12:36,440
I mean, that was a really
critical finding,
236
00:12:36,490 --> 00:12:40,610
That advertising could be
targeted based on information
237
00:12:40,660 --> 00:12:43,750
That people were somehow
supplying about themselves.
238
00:12:43,800 --> 00:12:46,050
Suddenly, you didn't
have to wonder,
239
00:12:46,100 --> 00:12:47,950
Was somebody watching
my commercial?
240
00:12:48,000 --> 00:12:50,950
You knew. Someone
clicked on my ad.
241
00:12:51,000 --> 00:12:53,490
That meant that they
paid attention to it.
242
00:12:53,540 --> 00:12:58,230
[narrator] in 2012, google
was one of the most valuable
stocks in the world.
243
00:12:58,280 --> 00:12:59,960
And mark zuckerberg,
the founder of facebook,
244
00:13:00,010 --> 00:13:02,330
Had become one of
the richest men in america.
245
00:13:02,380 --> 00:13:05,530
My job is to help investors
figure out for themselves
246
00:13:05,580 --> 00:13:07,200
What this thing's worth.
247
00:13:07,250 --> 00:13:09,500
So I look at what facebook
has as an asset,
248
00:13:09,550 --> 00:13:14,140
Which is 900 million people and
a ton of data on those people,
249
00:13:14,190 --> 00:13:17,350
And I say if they use 10%
of that data,
250
00:13:17,400 --> 00:13:19,410
They're going to be the most
valuable company ever.
251
00:13:19,460 --> 00:13:21,950
[narrator] when personal data
is worth this much,
252
00:13:22,000 --> 00:13:24,050
Why would google, or any free
internet service,
253
00:13:24,100 --> 00:13:26,950
Be opposed to the data retention
that the patriot act required?
254
00:13:27,000 --> 00:13:29,760
Anonymity wasn't profitable.
255
00:13:29,810 --> 00:13:33,660
People who are willing
to give up information
256
00:13:33,710 --> 00:13:36,900
In exchange for having access
to something that's free,
257
00:13:36,950 --> 00:13:40,570
Or something that's fun,
or a free taco.
258
00:13:40,620 --> 00:13:41,840
I don't think
that ever changes.
259
00:13:41,890 --> 00:13:43,870
You always want
something free.
260
00:13:43,920 --> 00:13:48,140
And plenty of people
are willing to provide
information to get that.
261
00:13:48,190 --> 00:13:50,800
[narrator] and plenty
of companies picked up
on this fact.
262
00:13:59,250 --> 00:14:03,460
Let me give you some
very practical tips.
263
00:14:03,510 --> 00:14:06,930
First of all, I want everybody
here to be careful
264
00:14:06,980 --> 00:14:10,520
About what you post
on facebook.
265
00:14:10,570 --> 00:14:12,550
What the default settings
are on facebook,
266
00:14:12,600 --> 00:14:15,970
This is how most people
use this technology.
267
00:14:16,020 --> 00:14:20,610
When these companies are
building these systems,
they know that.
268
00:14:20,660 --> 00:14:25,450
[audience member] so why is it
the default for everything
sharing,
269
00:14:25,500 --> 00:14:27,980
Every photo,
when I start facebook?
270
00:14:28,030 --> 00:14:29,450
Why isn't it
just for my friends?
271
00:14:29,500 --> 00:14:31,850
Why is the default
for everybody?
272
00:14:31,900 --> 00:14:34,120
Because it's really confusing
for my mom to figure out
273
00:14:34,170 --> 00:14:36,260
How to just share
to her friends.
274
00:14:36,310 --> 00:14:37,990
The way we've designed
the site is that,
275
00:14:38,040 --> 00:14:39,930
It's a community thing,
right?
276
00:14:39,980 --> 00:14:42,430
So people want to share
with just their friends,
277
00:14:42,480 --> 00:14:44,200
But a lot of people
also want to share with
278
00:14:44,250 --> 00:14:46,130
The community around them.
Right. Right.
279
00:14:46,180 --> 00:14:48,300
I want to share with everyone
who works with me at facebook.
280
00:14:48,350 --> 00:14:50,400
I want to share with everyone
who went to my college,
281
00:14:50,450 --> 00:14:52,440
Everyone in the village
around me.
282
00:14:52,490 --> 00:14:55,240
And those people aren't
just my friends.
283
00:14:55,290 --> 00:14:57,650
[narrator] even mark's
explanation doesn't make
any sense.
284
00:14:57,700 --> 00:14:59,450
He says he wants to share
with the school,
285
00:14:59,500 --> 00:15:01,120
With the quaint village
next to him.
286
00:15:01,170 --> 00:15:03,950
He doesn't say he wants
to share with the entire world.
287
00:15:04,000 --> 00:15:05,850
And yet, that's the default.
288
00:15:05,900 --> 00:15:07,260
The challenge with defaults
289
00:15:07,310 --> 00:15:10,560
Is that you get comfortable
with whatever the default is.
290
00:15:10,610 --> 00:15:12,660
When the default is public,
291
00:15:12,710 --> 00:15:15,960
You actually can adapt really
beautifully and deal with it.
292
00:15:16,010 --> 00:15:17,630
When the default is private,
293
00:15:17,680 --> 00:15:19,930
You can adapt comfortably
and deal with it.
294
00:15:19,980 --> 00:15:23,770
When the defaults change,
that's when problems emerge.
295
00:15:23,820 --> 00:15:26,170
[narrator] and in fact,
that's what facebook did.
296
00:15:26,220 --> 00:15:29,440
In 2009, facebook made changes
to their privacy policy
297
00:15:29,490 --> 00:15:31,050
Without telling anyone.
298
00:15:31,100 --> 00:15:34,880
Doing a privacy change
for 350 million users is--
299
00:15:34,930 --> 00:15:39,490
Is not the type of thing
that a lot of companies
would do.
300
00:15:39,540 --> 00:15:41,320
We decided that these would
be the social norms now,
301
00:15:41,370 --> 00:15:43,260
And we just went for it.
302
00:15:43,310 --> 00:15:45,960
[narrator] you might
remember the fan page
with over a million people
303
00:15:46,010 --> 00:15:47,830
Who tried to get
the policy reversed.
304
00:15:47,880 --> 00:15:49,900
What was the big deal,
you might ask?
305
00:15:49,950 --> 00:15:51,370
Well, over the course of
a night,
306
00:15:51,420 --> 00:15:53,800
Facebook turned what was
once private information
307
00:15:53,850 --> 00:15:56,700
Into totally public
information.
308
00:16:03,300 --> 00:16:04,350
These platforms
have an incentive
309
00:16:04,400 --> 00:16:06,850
To keep as much information
310
00:16:06,900 --> 00:16:09,470
About you and make it
as visible as possible.
311
00:16:12,450 --> 00:16:14,220
It's almost the question
then becomes,
312
00:16:14,270 --> 00:16:17,360
What's the less
forgivable sin,
313
00:16:17,410 --> 00:16:19,330
Having this crazy
one night stand
314
00:16:19,380 --> 00:16:22,150
Or not knowing how
to use facebook properly.
315
00:16:33,000 --> 00:16:35,780
Most relationships
in your life,
316
00:16:35,830 --> 00:16:40,280
It's very good that the other
person doesn't know everything
317
00:16:40,330 --> 00:16:45,710
You've ever said,
or scribbled, or thought.
318
00:16:53,020 --> 00:16:55,460
When you choose to share
a photo album,
319
00:16:55,510 --> 00:16:58,520
You go to facebook and you
choose to put those photos
there.
320
00:17:02,230 --> 00:17:05,240
Just have an opt in on every
single thing.
321
00:17:05,290 --> 00:17:06,360
Opt in--
322
00:17:08,970 --> 00:17:10,980
Opt in--
323
00:17:11,030 --> 00:17:12,000
Opt in.
324
00:17:16,110 --> 00:17:19,190
I'm okay with facebook
behaving like a company.
325
00:17:19,240 --> 00:17:22,420
But I think we need to
treat it like a company,
326
00:17:22,470 --> 00:17:26,490
And not treat it like
some benign public utility.
327
00:17:26,540 --> 00:17:29,530
[narrator] these are the default
settings on facebook in 2005,
328
00:17:29,580 --> 00:17:31,230
Divided into 12 categories.
329
00:17:31,280 --> 00:17:34,940
As time passes, more and more
information is shared by
default.
330
00:17:34,990 --> 00:17:38,810
In 2009, facebook began
automatically sharing
personal information
331
00:17:38,860 --> 00:17:40,540
With the entire internet.
332
00:17:40,590 --> 00:17:42,940
By 2010, everything was shared
by default,
333
00:17:42,990 --> 00:17:46,250
Except for your contact info
and your birthday.
334
00:17:46,300 --> 00:17:48,120
We could, if you did
a search, and a gmail,
335
00:17:48,170 --> 00:17:50,720
And a youtube and so forth
yesterday,
336
00:17:50,770 --> 00:17:53,650
And you did it from your home--
I'll give you the worst case.
337
00:17:53,700 --> 00:17:55,990
You did it from your home,
and you only have one
computer in your home.
338
00:17:56,040 --> 00:17:58,630
In theory we could
cross-correlate those
339
00:17:58,680 --> 00:18:00,330
And get all three together.
340
00:18:00,380 --> 00:18:03,530
We don't do that and we're
not likely to do that.
341
00:18:03,580 --> 00:18:05,270
[narrator]
but in January of 2012
342
00:18:05,320 --> 00:18:07,800
Google made changes
to tir privacy policy,
343
00:18:07,850 --> 00:18:09,940
And they did just that.
344
00:18:09,990 --> 00:18:11,870
Google combined l
of the information
345
00:18:11,920 --> 00:18:14,340
Any of the services had
collected about a person
346
00:18:14,390 --> 00:18:17,140
And put them into
one ngle profile.
347
00:18:17,190 --> 00:18:19,980
What eric schmidt had said
was the worst-case scenao,
348
00:18:20,030 --> 00:18:22,140
Gole had actually done.
349
00:18:29,280 --> 00:18:32,660
How can you honestly sit here
350
00:18:32,710 --> 00:18:36,100
And tell this committee
this is not a growing problem?
351
00:18:36,150 --> 00:18:38,500
A good deal of what
I was trying to say
352
00:18:38,550 --> 00:18:41,300
Is that I don't think there's
evidence of market failure
353
00:18:41,350 --> 00:18:44,710
Or consumer harm from
the legal and legitimate use
354
00:18:44,750 --> 00:18:50,180
Of personal information
in commerce.
355
00:18:50,230 --> 00:18:53,310
I don't think there's
evidence of it.
356
00:18:53,360 --> 00:18:55,820
There are companies that you've
never heard of, like acxiom,
357
00:18:55,870 --> 00:18:59,920
That claim to have about 1500
points of data on the average
american citizen,
358
00:18:59,970 --> 00:19:03,660
Everything from, you know,
whether you're right-handed
or left-handed,
359
00:19:03,710 --> 00:19:04,930
What kind of dog you have,
360
00:19:04,980 --> 00:19:06,930
What your sort of
psychological outlook is,
361
00:19:06,980 --> 00:19:10,600
And all of that can be
used to inform decisions
362
00:19:10,650 --> 00:19:13,030
That businesses make
about us as well.
363
00:19:13,080 --> 00:19:16,470
These are the types of companies
that a potential employer
364
00:19:16,520 --> 00:19:18,740
Would go to to try and run a
background check on somebody
365
00:19:18,790 --> 00:19:19,940
Before they hired them.
366
00:19:19,990 --> 00:19:22,310
They're able to connect the fact
367
00:19:22,360 --> 00:19:24,550
That you went to site a,
368
00:19:24,600 --> 00:19:25,750
And then later to site b,
369
00:19:25,800 --> 00:19:27,210
And then eventually to site c,
370
00:19:27,260 --> 00:19:29,550
And create this detailed history
371
00:19:29,600 --> 00:19:31,120
Of what sites you visit online.
372
00:19:31,170 --> 00:19:33,150
[man] they don't put your name
in the cookie.
373
00:19:33,200 --> 00:19:35,590
They put a unique
serial number in the cookie
374
00:19:35,640 --> 00:19:38,060
That can then be linked
to your name in their database.
375
00:19:38,110 --> 00:19:41,630
I don't know if you've
ever seen the picture
376
00:19:41,680 --> 00:19:43,360
Of the ad network ecosystem
377
00:19:43,410 --> 00:19:46,200
That shows all the parties
in the ad network ecosystem.
378
00:19:46,250 --> 00:19:49,170
It's a bit overwhelming.
379
00:19:49,220 --> 00:19:52,570
The information is valuable
to different people for
different reasons.
380
00:19:52,620 --> 00:19:54,310
What if you buy
a lot of alcohol?
381
00:19:54,360 --> 00:19:56,840
You know, they might want
to raise your premiums
382
00:19:56,890 --> 00:20:00,150
Because they think you're
at risk for alcoholism
or something like that.
383
00:20:00,200 --> 00:20:04,920
The company might use it
in a way that actually
harms you.
384
00:20:04,970 --> 00:20:07,490
[narrator]
for example, in 2008,
385
00:20:07,540 --> 00:20:09,790
Thousands of people suddenly
had their credit limits reduced,
386
00:20:09,840 --> 00:20:11,120
Seemingly for no reason.
387
00:20:11,170 --> 00:20:14,430
While on vacation, one wealthy
business owner from atlanta
388
00:20:14,480 --> 00:20:17,200
Saw his limit plummet
from $10,800
389
00:20:17,250 --> 00:20:20,170
To just $3,800,
ruining his vacation.
390
00:20:20,220 --> 00:20:21,440
The letter he received
said this:
391
00:20:21,490 --> 00:20:23,700
"other customers who
have used their card
392
00:20:23,750 --> 00:20:25,440
At establishments
where you recently shopped
393
00:20:25,490 --> 00:20:27,770
Have a poor repayment history
with american express."
394
00:20:27,830 --> 00:20:30,980
This means companies
like wal-mart.
395
00:20:31,030 --> 00:20:33,750
And in minneapolis,
a father came into a target
396
00:20:33,800 --> 00:20:37,150
Outraged that they were sending
his teenaged daughter
pregnancy coupons,
397
00:20:37,200 --> 00:20:39,850
Coupons that were
addressed to her.
398
00:20:39,900 --> 00:20:43,260
The man thought that target
was trying to encourage
his daughter to get pregnant.
399
00:20:43,310 --> 00:20:46,090
As it turned out, thanks
to her shopping habits,
400
00:20:46,140 --> 00:20:50,260
Target knew that this
high-schooler was pregnant
before her own father did.
401
00:20:50,310 --> 00:20:54,100
The father later apologized.
402
00:20:54,150 --> 00:20:57,710
And in the netherlands,
data was being used to harm
customers in a whole new way.
403
00:20:57,750 --> 00:20:59,970
Now, while you're
driving and using a gps,
404
00:21:00,020 --> 00:21:03,340
That gps is sending back
signals to tell how fast
you're moving.
405
00:21:03,390 --> 00:21:06,010
It's really useful
for helping us avoid traffic.
406
00:21:06,060 --> 00:21:08,520
But that got a little company
called tomtom wondering
407
00:21:08,570 --> 00:21:11,190
Who else might be interested
in knowing the speed of traffic.
408
00:21:11,240 --> 00:21:14,460
And so in the netherlands,
the data that people
were willingly trading
409
00:21:14,500 --> 00:21:16,860
To find a faster way home was
being sold to the authorities
410
00:21:16,910 --> 00:21:19,080
To give those
same drivers tickets.
411
00:21:27,160 --> 00:21:30,470
Is the reason we don't have any
baseline consumer privacy law
412
00:21:30,520 --> 00:21:32,610
Because of the fbi? No.
413
00:21:32,660 --> 00:21:35,340
That is largely due to
lobbying by companies
414
00:21:35,390 --> 00:21:38,240
That have built extremely
lucrative businesses
415
00:21:38,300 --> 00:21:40,150
Around these business activities
416
00:21:40,200 --> 00:21:43,450
And don't want to do
anything to disrupt that.
417
00:21:43,500 --> 00:21:46,850
Under facebook's terms
and conditions,
418
00:21:46,900 --> 00:21:49,420
A user must be 13 or older.
419
00:21:49,470 --> 00:21:54,090
Despite this, according to a
recent consumers' report study,
420
00:21:54,140 --> 00:21:58,030
An estimated 7 1/2 million users
were younger than 13.
421
00:21:58,080 --> 00:22:02,670
First of all, we don't allow
people to have accounts
under the age of 13.
422
00:22:02,720 --> 00:22:06,410
And my reaction to that
is that's just absolutely
indefensible.
423
00:22:06,460 --> 00:22:08,710
I mean, it's unbelievable
that you would say that.
424
00:22:08,760 --> 00:22:11,910
Well, senator, I just want to
say we-- we really emphatically
agree with your points.
425
00:22:11,960 --> 00:22:14,880
They say that facebook sent
an army of lawyers
426
00:22:14,930 --> 00:22:17,420
So that the final privacy
legislation that emerged
427
00:22:17,470 --> 00:22:20,650
In 2011 was watered down
significantly
428
00:22:20,700 --> 00:22:23,190
In a way that wouldn't affect
facebook's business model.
429
00:22:23,240 --> 00:22:26,830
My name is alan davidson,
and I am the director
of public policy
430
00:22:26,880 --> 00:22:28,360
For google in north
and south america.
431
00:22:28,410 --> 00:22:30,900
My message today is simple.
432
00:22:30,950 --> 00:22:34,900
As we've heard, mobile services
create enormous social and
economic benefits.
433
00:22:34,950 --> 00:22:39,140
I reject the notion
that privacy protection
434
00:22:39,190 --> 00:22:40,540
Is the enemy of innovation.
435
00:22:40,590 --> 00:22:44,350
It absolutely doesn't
have to be, and isn't.
436
00:22:44,400 --> 00:22:47,150
[narrator]
it was an expensive
year of lobbying for
these big companies.
437
00:22:47,200 --> 00:22:49,850
Google spent five times
as much as the year before,
438
00:22:49,900 --> 00:22:52,550
And facebook spent
four times as much.
439
00:22:52,600 --> 00:22:57,420
Senate bill 242 will protect
users of social networking
internet sites.
440
00:22:57,470 --> 00:23:01,030
It will protect these users
from identity theft
441
00:23:01,080 --> 00:23:05,870
And from unwanted contact
by keeping their private
information private,
442
00:23:05,920 --> 00:23:08,200
Of course unless
they agree to share it.
443
00:23:08,250 --> 00:23:10,770
I know that many members
including myself
444
00:23:10,820 --> 00:23:13,910
Do not want to negatively impact
445
00:23:13,960 --> 00:23:16,440
A very important industry
for the state of california.
446
00:23:16,490 --> 00:23:19,680
Individuals involved
in this industry
447
00:23:19,730 --> 00:23:22,320
Don't want to see
any regulation whatsoever,
448
00:23:22,370 --> 00:23:24,950
So I think that's
really the key.
449
00:23:25,000 --> 00:23:28,490
And one of the most
interesting things I've found
in these conversations
450
00:23:28,540 --> 00:23:30,690
Is that many members
of the legislature
451
00:23:30,740 --> 00:23:34,960
Don't even have
social network sites
452
00:23:35,010 --> 00:23:37,300
Because they're concerned
about their privacy.
453
00:23:37,350 --> 00:23:39,630
And at the time the bill was
being heard,
454
00:23:39,680 --> 00:23:42,300
Although lobbyists were in the
committee room
455
00:23:42,350 --> 00:23:46,040
For the entire hearing, they
did not come forward to speak.
456
00:23:46,090 --> 00:23:48,610
So it was sort of an
interesting process,
457
00:23:48,660 --> 00:23:51,080
Sort of a stealth killing
of the bill,
458
00:23:51,130 --> 00:23:54,180
Without the opportunity
for the public to really see
459
00:23:54,230 --> 00:23:55,420
Who was in opposition,
460
00:23:55,470 --> 00:23:57,780
So people like google
and facebook
461
00:23:57,830 --> 00:24:01,520
Were in strong opposition.
Facebook in particular.
462
00:24:01,570 --> 00:24:04,320
What did facebook have to lose?
463
00:24:04,370 --> 00:24:09,460
You know, I really do not
understand their logic,
464
00:24:09,510 --> 00:24:12,270
And you'd have to
ask them about that,
465
00:24:12,320 --> 00:24:15,200
But when I analyze
an issue like this--
466
00:24:15,250 --> 00:24:18,140
I'd love to ask them about that.
They won't talk to me.
467
00:24:18,190 --> 00:24:19,970
[laughs] I'm not surprised.
468
00:24:20,020 --> 00:24:24,780
I don't think-- I don't think
the rules of law and regulation
469
00:24:24,830 --> 00:24:29,920
Necessarily apply when it comes
to interacting with a company
470
00:24:29,970 --> 00:24:31,190
That wants to sell you
something.
471
00:24:31,240 --> 00:24:34,180
Yeah. We should be worried.
472
00:24:35,580 --> 00:24:37,560
[narrator] but worried
about what?
473
00:24:37,610 --> 00:24:40,430
Sure, the data collection
allowed by privacy policies
474
00:24:40,480 --> 00:24:45,220
Had fueled commerce. But was
there something more serious
we were agreeing to?
475
00:24:55,470 --> 00:24:58,480
[narrator]
total information awareness.
476
00:24:58,530 --> 00:25:01,980
A program initiated by the
government in January of 2002.
477
00:25:02,030 --> 00:25:06,490
Its mission? To collect every
digital transmission imaginable.
478
00:25:06,540 --> 00:25:09,690
And yes,
this was their real symbol,
479
00:25:09,740 --> 00:25:12,890
They eye of the pyramid,
scanning the earth with
a laser beam.
480
00:25:12,940 --> 00:25:17,330
It actually looks oddly
similar to what's inside
mark zuckerberg's hoodie.
481
00:25:17,380 --> 00:25:18,800
Making the world more
open and connected.
482
00:25:18,850 --> 00:25:22,640
Oh my god!
It's like a secret cult!
483
00:25:22,690 --> 00:25:26,040
Total information awareness
was a program designed
to connect the dots,
484
00:25:26,090 --> 00:25:31,910
To link banking activities
to flight searches
to online activities.
485
00:25:31,960 --> 00:25:34,650
[reporter] but the pentagon
is clearly moving to create
486
00:25:34,700 --> 00:25:37,120
The largest electronic eye ever,
487
00:25:37,170 --> 00:25:40,250
To look at any
and all americans.
488
00:25:40,300 --> 00:25:42,960
You're looking for trends
and transactions
489
00:25:43,010 --> 00:25:47,060
That are associated with
some potential terrorist act.
490
00:25:47,110 --> 00:25:50,630
They believe that
with enough data,
491
00:25:50,680 --> 00:25:53,930
That they can predict who would
be engaging in nefarious crimes.
492
00:25:53,980 --> 00:25:55,500
[narrator]
the public was outraged.
493
00:25:55,550 --> 00:25:58,570
Congress was outraged.
The program was shut down.
494
00:25:58,620 --> 00:26:00,470
The lesson that
the government learned
495
00:26:00,520 --> 00:26:03,640
After the failure of total
information awareness
496
00:26:03,690 --> 00:26:07,950
Was that if you're going
to create a gigantic
spying program,
497
00:26:08,000 --> 00:26:10,280
Don't give it a creepy name.
498
00:26:10,330 --> 00:26:13,490
There's nothing to prevent
them from developing
the same capabilities,
499
00:26:13,540 --> 00:26:16,910
Just in smarter ways,
from their standpoint.
500
00:26:22,020 --> 00:26:24,900
[bush] a wiretap requires
a court order.
501
00:26:24,950 --> 00:26:27,900
Nothing has changed,
by the way.
502
00:26:27,950 --> 00:26:30,770
[narrator] but in reality,
lots had changed.
503
00:26:30,820 --> 00:26:33,410
How we were told
one day in late 2002
504
00:26:33,460 --> 00:26:37,980
That an nsa representative
was coming to the office.
505
00:26:38,030 --> 00:26:41,480
Mark klein came to us at the
electronic frontier foundation
506
00:26:41,530 --> 00:26:45,650
With data and documents
that showed that
507
00:26:45,700 --> 00:26:49,390
At&t was engaged
in a wiretapping program.
508
00:26:49,440 --> 00:26:52,430
The nsa is much
different from the cia.
509
00:26:52,480 --> 00:26:55,160
First of all, it's about
three times the size,
510
00:26:55,210 --> 00:26:57,300
It costs far more,
511
00:26:57,350 --> 00:27:01,940
It's tremendously more
secret than the cia,
512
00:27:01,990 --> 00:27:04,810
And what it does
is very different.
513
00:27:04,860 --> 00:27:07,740
It's focused on eavesdropping,
514
00:27:07,790 --> 00:27:10,610
On tapping into major
communications links.
515
00:27:10,660 --> 00:27:13,010
They actually had a secret
room in their facilities,
516
00:27:13,060 --> 00:27:18,190
And they were creating
a copy of internet traffic
and sending it to the nsa.
517
00:27:18,240 --> 00:27:20,990
So in a sense, they are
vacuuming up, scooping up
every--
518
00:27:21,040 --> 00:27:25,830
They are blindly vacuuming up
everything going across those
links.
519
00:27:25,880 --> 00:27:27,060
And you're certain of that.
520
00:27:27,110 --> 00:27:28,600
I'm certain of that.
521
00:27:28,650 --> 00:27:29,960
[narrator] so president bush
owned up to it.
522
00:27:30,010 --> 00:27:33,730
I authorized the national
security agency
523
00:27:33,780 --> 00:27:37,170
To intercept the
international communications
524
00:27:37,220 --> 00:27:40,870
Of people with known leaks--
links to al-qaeda
525
00:27:40,920 --> 00:27:44,410
And related terrorist
organizations.
526
00:27:44,460 --> 00:27:47,280
It's taken less than 24 hours
after the bush presidency ended
527
00:27:47,330 --> 00:27:49,580
For a former analyst
at the national security agency
528
00:27:49,630 --> 00:27:51,520
To come forward to reveal
new allegations
529
00:27:51,570 --> 00:27:54,090
About how this nation was spied
on by its own government.
530
00:27:54,140 --> 00:27:56,420
The national security
agency had access
531
00:27:56,470 --> 00:27:58,220
To all americans'
communications,
532
00:27:58,270 --> 00:28:04,230
Faxes, phone calls, and
their computer communications.
533
00:28:04,280 --> 00:28:07,130
Is there a recording somewhere
of every conversation I had
534
00:28:07,180 --> 00:28:09,240
With my little nephew
in upstate new york?
535
00:28:09,290 --> 00:28:10,440
Is it like that?
536
00:28:10,490 --> 00:28:12,070
It would be everything, yes.
537
00:28:12,120 --> 00:28:15,510
Um-- it would be everything.
538
00:28:15,560 --> 00:28:19,310
[narrator] but then a beacon of
hope arrived in the white house.
539
00:28:19,360 --> 00:28:21,850
Hi, senator obama,
I appreciate your giving us
540
00:28:21,900 --> 00:28:23,780
The opportunity
to ask you questions.
541
00:28:23,830 --> 00:28:26,890
I'm an attorney who
represents federal
whistleblowers,
542
00:28:26,940 --> 00:28:28,540
And I was very
disappointed when
I learned
543
00:28:28,590 --> 00:28:32,260
That you
supported the bill
544
00:28:32,310 --> 00:28:35,860
That lets phone companies
off the hook
545
00:28:35,910 --> 00:28:39,700
When they've helped
the federal government,
546
00:28:39,750 --> 00:28:45,060
Without warrant,
wiretap phones.
547
00:28:45,110 --> 00:28:47,540
I recognize that
some people feel like,
548
00:28:47,590 --> 00:28:50,110
Yeah, well, the phone
companies still were
complicit in this;
549
00:28:50,160 --> 00:28:51,950
They should be held
accountable still.
550
00:28:52,000 --> 00:28:53,550
I understand that argument.
551
00:28:53,600 --> 00:28:55,820
But the problem was that
the surveillance program
552
00:28:55,870 --> 00:28:59,120
Is actually one that
I believe is necessary
for our national security.
553
00:28:59,170 --> 00:29:03,660
So they were immune, but that
means that the programs were
still shut down, right?
554
00:29:03,710 --> 00:29:06,960
The-- the programs
were shut down?
555
00:29:07,010 --> 00:29:08,860
Yeah, e wiretapping
programs.
556
00:29:08,910 --> 00:29:10,460
I have no reason to believe
557
00:29:10,510 --> 00:29:12,430
That the wiretapping programs
have been shut down.
558
00:29:12,480 --> 00:29:16,370
No, if the wiretapping programs
had been shut down
559
00:29:16,420 --> 00:29:19,170
Then I don't believe
that the government
560
00:29:19,220 --> 00:29:21,640
Anat&t would still
be fighting in court
561
00:29:21,690 --> 00:29:24,980
For the lelity of it.
562
00:29:25,030 --> 00:29:27,550
So barack obama has't
changed anything?
563
00:29:27,600 --> 00:29:30,150
No, barack obama did not
shut those progrs down
564
00:29:30,200 --> 00:29:31,650
After he took office,
565
00:29:31,700 --> 00:29:41,030
Even though he had threatened
to before he became president.
566
00:29:41,080 --> 00:29:44,830
[zuckerberg]
when we got started just
in my dorm room at harvard,
567
00:29:44,880 --> 00:29:47,700
Um, the question that
a lot of people asked was,
568
00:29:47,750 --> 00:29:51,000
Why would I want
to put any information
on the internet at all?
569
00:29:51,050 --> 00:29:52,540
Like, why would I want
to have a website?
570
00:29:52,590 --> 00:29:54,540
And people have really
gotten comfortable
571
00:29:54,590 --> 00:29:57,040
Not only sharing more
information and different kinds,
572
00:29:57,090 --> 00:29:59,050
But more openly
and with more people.
573
00:29:59,100 --> 00:30:02,620
And that social norm
is just something that's
evolved over time.
574
00:30:02,670 --> 00:30:06,650
You may have seen the "onion"
take on facebook, which was,
575
00:30:06,700 --> 00:30:12,060
The cia has just announced
its most recent handy
invention-- facebook!
576
00:30:12,110 --> 00:30:14,790
According to department of
homeland security reports,
577
00:30:14,840 --> 00:30:16,630
Facebook has replaced
almost every other
578
00:30:16,680 --> 00:30:20,700
Cia information-gathering
program since it was
launched in 2004.
579
00:30:20,750 --> 00:30:23,400
After years of secretly
monitoring the public,
580
00:30:23,450 --> 00:30:26,740
We were astounded so many people
would willingly publicize
581
00:30:26,790 --> 00:30:29,110
Where they lived, their
religious and political views,
582
00:30:29,160 --> 00:30:31,550
And alphabetized lists
of all their friends,
583
00:30:31,600 --> 00:30:36,350
Personal email addresses,
phone numbers, hundreds
of photos of themselves,
584
00:30:36,400 --> 00:30:39,950
And even status updates about
what they were doing moment
to moment.
585
00:30:40,000 --> 00:30:42,820
It is truly a dream
come true for the cia.
586
00:30:42,870 --> 00:30:45,630
You know, the fbis
and the nsas of the world
587
00:30:45,680 --> 00:30:49,100
Are appreciative of the fact
that google and facebook,
588
00:30:49,150 --> 00:30:52,430
You know, have built business
models around collecting user
data,
589
00:30:52,480 --> 00:30:54,030
Because it makes
their jobs much easier.
590
00:30:54,080 --> 00:30:56,940
That article in time started
with this anecdote:
591
00:30:56,990 --> 00:30:59,740
They're sitting in their
transparent cubicle
592
00:30:59,790 --> 00:31:02,080
In their open space,
in facebook.
593
00:31:02,130 --> 00:31:06,380
Robert mueller was the one man
in the room with a tie on,
594
00:31:06,430 --> 00:31:08,280
And he was older, in a suit.
595
00:31:08,330 --> 00:31:10,550
And he comes in and he says,
I was just in the building
596
00:31:10,600 --> 00:31:12,990
And I wanted to say hello
to mark zuckerberg.
597
00:31:13,040 --> 00:31:14,550
So he says hello
to mark zuckerberg,
598
00:31:14,600 --> 00:31:17,020
A little chitchat
and then he leaves.
599
00:31:17,070 --> 00:31:19,460
And everybody's saying,
what the hell was that?
600
00:31:19,510 --> 00:31:22,730
Now, nobody asks
the question,
601
00:31:22,780 --> 00:31:25,770
Why was mueller
in the building?
602
00:31:25,820 --> 00:31:27,120
He's the head of the fbi.
603
00:31:29,190 --> 00:31:31,740
So on the one hand,
mark zuckerberg has said
604
00:31:31,790 --> 00:31:34,840
He wants to create
a more open society,
605
00:31:34,890 --> 00:31:37,140
And facebook
is a way to do that.
606
00:31:37,190 --> 00:31:39,650
On the other hand, you know,
607
00:31:39,700 --> 00:31:43,650
There's a lot about the way
facebook uses information
that people don't know.
608
00:31:43,700 --> 00:31:45,520
[narrator] if only
there was a way of knowing
609
00:31:45,570 --> 00:31:48,260
How much information these
companies were storing about us.
610
00:31:48,310 --> 00:31:50,890
Well, in the case of facebook,
611
00:31:50,940 --> 00:31:52,390
We learned some pretty
interesting things
612
00:31:52,440 --> 00:31:54,290
Thanks to one student
in austria.
613
00:31:54,340 --> 00:31:57,760
And, unlike the us, europe has
a law that requires a company
614
00:31:57,810 --> 00:32:00,000
To tell a customer what data
they have stored on them
615
00:32:00,050 --> 00:32:01,500
If that customer wants to know.
616
00:32:01,550 --> 00:32:04,670
And facebook, unlike most
major internet companies,
617
00:32:04,720 --> 00:32:07,170
Had actually built a
headquarters in europe.
618
00:32:07,220 --> 00:32:09,980
Apparently we're like, the only
three people that were like,
619
00:32:10,030 --> 00:32:13,150
Pushing hard enough and asking
again and again and again
620
00:32:13,200 --> 00:32:15,250
And going through also
the irish authority
621
00:32:15,300 --> 00:32:19,150
To finally get at least like
a bigger part of our data set.
622
00:32:19,200 --> 00:32:20,890
We still didn't get
everything right now.
623
00:32:20,940 --> 00:32:25,030
Got it right here, just to
have an idea of how much it
actually is.
624
00:32:25,080 --> 00:32:29,800
That's like, just to picture
it to see how much it is.
625
00:32:29,850 --> 00:32:32,530
Can I hold it? Wow, this
is more than a baby.
626
00:32:32,580 --> 00:32:35,800
Yeah. That's 1,222 pages.
627
00:32:35,850 --> 00:32:37,470
I'm a member of facebook
for three years,
628
00:32:37,520 --> 00:32:39,770
But I was using it
more intense
629
00:32:39,820 --> 00:32:41,680
For like the last
one and a half years or so.
630
00:32:41,730 --> 00:32:44,680
What's interesting as well
is that I didn't post
too much, actually.
631
00:32:44,730 --> 00:32:46,850
I'm a person who posts
something like once a week
or so.
632
00:32:46,900 --> 00:32:49,720
With this giant ream of
information in front of me,
633
00:32:49,770 --> 00:32:53,490
Is it hard to go through it
and actually find specific
details about a person?
634
00:32:53,540 --> 00:32:54,850
No, that's super-easy,
'cause it's--
635
00:32:54,900 --> 00:32:58,490
I mean, we just used
the search function
in the pdf file.
636
00:32:58,540 --> 00:32:59,930
So you just type in one word,
637
00:32:59,980 --> 00:33:01,660
Let's say
"demonstration" or "sex"
638
00:33:01,710 --> 00:33:03,230
Or political party or something,
639
00:33:03,280 --> 00:33:05,830
And within a second you find
the right information.
640
00:33:05,880 --> 00:33:08,840
So within a couple of minutes
you can figure out what people
voted for,
641
00:33:08,890 --> 00:33:11,200
What, I don't know,
psychological problems
they have,
642
00:33:11,250 --> 00:33:14,310
What parties they've been to,
643
00:33:14,360 --> 00:33:16,980
All these informations
are like really easy to find,
actually.
644
00:33:17,030 --> 00:33:19,480
While using that service
for such a short time,
645
00:33:19,530 --> 00:33:22,080
You still had a data file that's
bigger than anything that
646
00:33:22,130 --> 00:33:24,680
Any cia, fbi, or, I don't know,
647
00:33:24,730 --> 00:33:26,990
Stasi ever had about
an average person.
648
00:33:27,040 --> 00:33:30,260
If you hit the remove button,
it just means it's flagged as
deleted.
649
00:33:30,310 --> 00:33:32,990
So, um, you hide it actually
from yourself.
650
00:33:33,040 --> 00:33:36,660
But anyone like facebook
or any government agency
651
00:33:36,710 --> 00:33:39,530
That wants to look at it
later can still retrieve it
and get it back.
652
00:33:39,580 --> 00:33:43,140
And that means that it's
there for an indefinite time,
653
00:33:43,190 --> 00:33:45,410
Um, even though you hit
the delete button
654
00:33:45,460 --> 00:33:48,740
And they ask you three times
if you really really want
to delete it.
655
00:33:48,790 --> 00:33:50,040
It's not actually gone?
656
00:33:50,090 --> 00:33:51,840
It's not actually gone.
It's still there.
657
00:33:59,310 --> 00:34:02,590
So we've ultimately adopted
roughly the following rule.
658
00:34:02,640 --> 00:34:07,660
We-- think of it as we
anonymize the information
within 18 months.
659
00:34:07,710 --> 00:34:10,100
It might be anonymized
within 18 months,
660
00:34:10,150 --> 00:34:13,500
But all of the searches we've
ever done are still there.
661
00:34:13,550 --> 00:34:17,600
The underlying data is still
there to be de-anonymized at
some point.
662
00:34:17,650 --> 00:34:21,140
[narrator] and de-anonymizing
search records turns out to be
shockingly easy.
663
00:34:21,190 --> 00:34:25,310
That is, taking private searches
and finding out whose records
they are.
664
00:34:25,360 --> 00:34:28,720
In 2006, aol turned over
a bunch of these anonymized
search records
665
00:34:28,770 --> 00:34:30,150
Of their users to the public.
666
00:34:30,200 --> 00:34:32,050
And it only took
a few short hours
667
00:34:32,100 --> 00:34:36,460
For a reporter to decode
who user number 4417749 was.
668
00:34:36,510 --> 00:34:39,730
Between searches for things
like "numb fingers", "'60s
single men",
669
00:34:39,780 --> 00:34:41,530
And "dog that urinates
on everything,"
670
00:34:41,580 --> 00:34:44,130
The reporter uncovered a woman
named thelma arnold.
671
00:34:44,180 --> 00:34:45,870
She was age 62.
672
00:34:45,920 --> 00:34:49,670
But then there's user 17556639,
673
00:34:49,720 --> 00:34:52,540
Who looked up "how to kill
your wife", multiple times,
674
00:34:52,590 --> 00:34:54,370
Along with "decapitated photos",
675
00:34:54,420 --> 00:34:57,880
And then in the middle,
the user actually looks up
"steak and cheese."
676
00:34:57,930 --> 00:34:59,580
Steak and cheese!
677
00:34:59,630 --> 00:35:01,510
And there were plenty
of users online
678
00:35:01,560 --> 00:35:03,720
Who were quick to judge
what was going on here.
679
00:35:03,770 --> 00:35:05,610
It was murder.
680
00:35:12,150 --> 00:35:14,030
Rainey, easy.
Hey, old friend!
681
00:35:14,080 --> 00:35:16,830
So let's take a seat and
I'm gonna show you something.
682
00:35:16,880 --> 00:35:18,930
Okay.
683
00:35:18,980 --> 00:35:23,200
What I'm showing you here
is a list of anonymized
search records.
684
00:35:23,250 --> 00:35:26,770
Um, these records
were released by aol.
685
00:35:26,820 --> 00:35:29,780
Have you-- are there actually
things on this list
686
00:35:29,830 --> 00:35:32,080
That you know you've searched
for before?
687
00:35:32,130 --> 00:35:37,320
Um, sure. Yeah, I've definitely
looked up "car crash photos",
688
00:35:37,370 --> 00:35:38,720
I've definitely typed in
"decapitated",
689
00:35:38,770 --> 00:35:41,390
I've definitely looked up
"dead people photos",
690
00:35:41,440 --> 00:35:44,590
"wife killer" I've definitely
looked up "wife killer".
691
00:35:44,640 --> 00:35:47,860
In fact, I've looked up
every single search term
I'm looking at here.
692
00:35:47,910 --> 00:35:51,030
[narrator] you see,
jerome had been a writer
on "cold case",
693
00:35:51,080 --> 00:35:54,330
A tv show where each week cops
have to solve a murder mystery.
694
00:35:54,380 --> 00:35:56,070
Well, that's always
what scared me
695
00:35:56,120 --> 00:35:57,570
When I was entering
those search terms,
696
00:35:57,620 --> 00:35:59,510
Was if there's some sort
of automated system
697
00:35:59,560 --> 00:36:02,410
That just red-flags you based
on the search term.
698
00:36:02,460 --> 00:36:03,610
They're not gonna look and say,
699
00:36:03,660 --> 00:36:05,410
Oh, yeah, he was probably
working on a tv show,
700
00:36:05,460 --> 00:36:07,050
And that's why
he was just googling
701
00:36:07,100 --> 00:36:09,080
"how to murder
my cheating wife."
702
00:36:09,130 --> 00:36:10,950
What?
703
00:36:11,000 --> 00:36:14,250
I just wanted to confirm
that I had not murdered you
and that you are alive.
704
00:36:14,300 --> 00:36:16,790
No, I am allowed to
come out of this room.
705
00:36:16,840 --> 00:36:19,160
And our baby's safe.
706
00:36:19,210 --> 00:36:20,230
Okay, good.
707
00:36:20,280 --> 00:36:21,490
And he has a clean diaper.
708
00:36:21,540 --> 00:36:22,730
Oh, thank god.
709
00:36:22,780 --> 00:36:26,270
So we can rest assured
you are not a murderer.
710
00:36:26,320 --> 00:36:28,670
I am not a murderer.
711
00:36:28,720 --> 00:36:29,800
You're a writer.
712
00:36:29,850 --> 00:36:31,270
I am a writer.
713
00:36:31,320 --> 00:36:32,440
Okay.
714
00:36:32,490 --> 00:36:33,440
Glad we could
clear that up.
715
00:36:33,490 --> 00:36:34,940
Glad we could
clear that up.
716
00:36:34,990 --> 00:36:39,110
[narrator] so what would
happen if that red-flag
system did exist?
717
00:36:39,160 --> 00:36:42,480
If a dad like jerome
might someday have his
door knocked on
718
00:36:42,530 --> 00:36:45,740
Because his search
records became public?
719
00:36:50,750 --> 00:36:53,060
The consensus seems to be
720
00:36:53,110 --> 00:36:55,160
That the retention
of this kind of information
721
00:36:55,210 --> 00:36:57,630
Should be greater
than zero days.
722
00:36:57,680 --> 00:37:01,230
And the reason has to do with
police actions, terrorists,
723
00:37:01,280 --> 00:37:03,470
Patriot act, all those
sorts of things.
724
00:37:03,520 --> 00:37:05,670
Turns out that in this
environment,
725
00:37:05,720 --> 00:37:06,970
The digital environment,
726
00:37:07,020 --> 00:37:08,980
There's a loophole to
the 4th amendment,
727
00:37:09,030 --> 00:37:12,180
Which is, if a third party
collects a lot of this
information,
728
00:37:12,230 --> 00:37:14,880
The government doesn't have to
go through those same hoops.
729
00:37:14,930 --> 00:37:16,620
It's called the third party
doctrine.
730
00:37:16,670 --> 00:37:21,090
The third party doctrine means
that when you the consumer
731
00:37:21,140 --> 00:37:23,060
Share data with a bank,
732
00:37:23,110 --> 00:37:24,390
With an email provider,
733
00:37:24,440 --> 00:37:26,190
With a search engine,
734
00:37:26,240 --> 00:37:28,790
With any kind of technology
company,
735
00:37:28,840 --> 00:37:31,600
You have basically
given up
736
00:37:31,650 --> 00:37:35,500
What would have been your
4th amendment protections
over that data.
737
00:37:35,550 --> 00:37:38,400
For the government to get
information from a google
or a facebook,
738
00:37:38,450 --> 00:37:40,710
Is a lot easier than the
government doing it itself
739
00:37:40,760 --> 00:37:42,680
And putting a wiretap
on our phones.
740
00:37:42,730 --> 00:37:45,410
Large companies like
google and facebook
741
00:37:45,460 --> 00:37:49,020
Receive thousands of requests
a year from government agencies.
742
00:37:49,070 --> 00:37:52,220
Facebook has 25 employees
doing nothing but surveillance,
743
00:37:52,270 --> 00:37:55,890
And these companies
routinely receive requests,
744
00:37:55,940 --> 00:37:57,960
They process the requests.
745
00:37:58,010 --> 00:38:00,460
You may be surprised to hear
that secret searches of email
746
00:38:00,510 --> 00:38:02,460
By the government
seem to be commonplace.
747
00:38:02,510 --> 00:38:06,570
The law that governs
when the government
748
00:38:06,620 --> 00:38:08,830
Can get electronic
communications,
749
00:38:08,890 --> 00:38:12,170
Like emails and things
that are stored remotely,
750
00:38:12,220 --> 00:38:15,610
Was written in 1986, and could
have effects
751
00:38:15,660 --> 00:38:18,440
That allow the government to at
least claim
752
00:38:18,490 --> 00:38:21,550
That they should be able to get
location data without a warrant.
753
00:38:21,600 --> 00:38:23,680
Or at one point the
government was claiming
754
00:38:23,730 --> 00:38:27,640
That it doesn't need
a warrant to get emails
that you've opened.
755
00:38:34,520 --> 00:38:38,700
Well, in the spring of 2011,
the department of justice,
756
00:38:38,750 --> 00:38:40,100
And in particular the fbi,
757
00:38:40,150 --> 00:38:43,270
Made several requests to
internet companies as part
758
00:38:43,320 --> 00:38:47,170
Of an investigation relating
to individuals associated
with wikileaks.
759
00:38:47,220 --> 00:38:52,380
We released 400,000
classified documents.
760
00:38:52,430 --> 00:38:54,910
[narrator] for those of
you who don't know who
julian assange is,
761
00:38:54,960 --> 00:38:56,880
He started wikileaks.
762
00:38:56,930 --> 00:38:59,520
Now, in the past,
wikileaks has released
secret documents
763
00:38:59,570 --> 00:39:00,520
Related to the iraq war,
764
00:39:00,570 --> 00:39:03,160
Guantanamo bay,
and afghanistan.
765
00:39:03,210 --> 00:39:07,190
And that's, you know,
obviously a positive development
766
00:39:07,240 --> 00:39:10,730
For those of us who think
that information
767
00:39:10,780 --> 00:39:13,530
Should be more accessible
almost no matter what,
768
00:39:13,580 --> 00:39:15,330
And obviously is a
threatening development
769
00:39:15,390 --> 00:39:18,710
To those institutions, like
corporations in many cases,
770
00:39:18,760 --> 00:39:21,110
That depend on secrecy.
771
00:39:21,160 --> 00:39:24,710
I condemn the action
that wikileaks has taken.
772
00:39:24,760 --> 00:39:28,350
It puts at risk
our national security.
773
00:39:28,400 --> 00:39:31,720
Twitter received an order
that requested data
774
00:39:31,770 --> 00:39:33,320
Regarding certain twitter users.
775
00:39:33,370 --> 00:39:35,820
These were all users
that were related to
776
00:39:35,870 --> 00:39:38,560
The whistleblower website
wikileaks.
777
00:39:38,610 --> 00:39:40,160
However, it wasn't
just an order.
778
00:39:40,210 --> 00:39:43,260
It was actually a d-order
and it came with a gag order.
779
00:39:43,310 --> 00:39:46,770
It required that twitter
never speak publicly
780
00:39:46,820 --> 00:39:48,770
About the fact that they
had received this request.
781
00:39:48,820 --> 00:39:50,200
[reporter]
denouncing the move,
782
00:39:50,250 --> 00:39:53,210
Assange said he believes other
american internet companies
783
00:39:53,260 --> 00:39:55,070
Such as facebook and google
784
00:39:55,120 --> 00:39:57,780
May also have been ordered
to disclose information.
785
00:39:57,830 --> 00:40:01,610
Companies like amazon,
yahoo, dropbox,
786
00:40:01,660 --> 00:40:06,220
Even facebook,
will be capable
787
00:40:06,270 --> 00:40:09,920
Of handing data
to the government without
first informing users.
788
00:40:09,970 --> 00:40:13,160
Even if you think what the
people are doing is wrong,
789
00:40:13,210 --> 00:40:15,890
That's why
the first amendment exists.
790
00:40:15,950 --> 00:40:18,600
To protect unpopular people
791
00:40:18,650 --> 00:40:22,130
Engaging in
unpopular speech.
792
00:40:22,180 --> 00:40:23,500
[narrator]
but twitter fought back.
793
00:40:23,550 --> 00:40:25,300
They released the information
to the users,
794
00:40:25,350 --> 00:40:26,810
And let them know
ahead of time.
795
00:40:26,860 --> 00:40:29,740
And they were successful
in getting the gag order
overturned.
796
00:40:29,790 --> 00:40:32,910
Meanwhile, amazon, paypal,
mastercard, and visa-
797
00:40:32,960 --> 00:40:35,450
They all gave in to the pressure
regarding their users.
798
00:40:35,500 --> 00:40:38,850
You know,
a culture of loyalty
to not you,
799
00:40:38,900 --> 00:40:40,350
But a greater cause,
800
00:40:40,400 --> 00:40:42,620
Is important to be successful,
it seems like to me,
801
00:40:42,670 --> 00:40:45,490
And it's disloyal,
in this case, to the country.
802
00:40:45,540 --> 00:40:47,460
[narrator]
while president bush might
think it's disloyal,
803
00:40:47,510 --> 00:40:49,860
Thanks to twitter standing up
for the rights of activists
804
00:40:49,910 --> 00:40:51,230
Like julian assange,
805
00:40:51,280 --> 00:40:52,830
You can now be shown this.
806
00:40:52,880 --> 00:40:59,040
Today, we released
over 287 files
807
00:40:59,090 --> 00:41:05,640
Documenting the reality
of the international mass
surveillance industry,
808
00:41:05,700 --> 00:41:09,120
An industry which now
sells equipment
809
00:41:09,170 --> 00:41:12,150
To dictators and
democracies alike
810
00:41:12,200 --> 00:41:17,620
In order to intercept
entire populations.
811
00:41:17,670 --> 00:41:23,230
9/11 has provided a license
for european countries,
812
00:41:23,280 --> 00:41:26,130
For the United States,
813
00:41:26,180 --> 00:41:30,500
Australia, canada,
south africa, and others
814
00:41:30,550 --> 00:41:33,800
To develop spying systems
that affect all of us.
815
00:41:40,840 --> 00:41:42,480
[narrator]
the spy files show
the massive industry
816
00:41:42,530 --> 00:41:44,580
That surrounds selling
to the us government
817
00:41:44,630 --> 00:41:47,090
And governments
around the world.
818
00:41:47,140 --> 00:41:49,890
Instead of having something
called the total information
awareness act,
819
00:41:49,940 --> 00:41:51,920
With this big symbol
with the eye of the pyramid,
820
00:41:51,970 --> 00:41:53,230
Looking at everybody,
821
00:41:53,280 --> 00:41:55,700
Scanning the world
with its sinister laser beams,
822
00:41:55,750 --> 00:41:58,530
Instead they just have a bunch
of companies that exist
823
00:41:58,580 --> 00:42:00,830
That are providing bits
of those capabilities,
824
00:42:00,880 --> 00:42:02,900
And they're provided under
different contracts
825
00:42:02,950 --> 00:42:05,510
But you go up to the same
agency, the same people.
826
00:42:05,560 --> 00:42:08,740
One of the most popular
is called massive intercept,
827
00:42:08,790 --> 00:42:12,950
And basically what governments
are trying to do with this
828
00:42:13,000 --> 00:42:15,410
Is get as much information
as possible
829
00:42:15,460 --> 00:42:17,220
From our communications
830
00:42:17,270 --> 00:42:21,790
So they can analyze that
and detect patterns in that.
831
00:42:21,840 --> 00:42:23,460
It's interesting,
in your article,
832
00:42:23,510 --> 00:42:26,160
That you really talk
about the secretive nature
of the business.
833
00:42:26,210 --> 00:42:27,260
Right.
834
00:42:27,310 --> 00:42:28,430
They sell through trade shows
835
00:42:28,480 --> 00:42:30,060
Which are not open
to the media.
836
00:42:30,110 --> 00:42:32,360
[narrator]
but we actually went to
one of these conventions.
837
00:42:32,410 --> 00:42:33,630
It was pretty easy.
838
00:42:33,680 --> 00:42:36,870
We just called and asked
for a pass.
839
00:42:36,920 --> 00:42:39,240
So we talked
to the representative
from one of these companies,
840
00:42:39,290 --> 00:42:41,040
A firm called cellebrite.
841
00:42:41,090 --> 00:42:42,910
They were included
in the spy files.
842
00:42:42,960 --> 00:42:45,210
They're a company that sells
cell-phone extraction tools
843
00:42:45,260 --> 00:42:48,210
To every major government
sector in the us.
844
00:42:48,260 --> 00:42:49,820
So my name's christopher shin.
845
00:42:49,870 --> 00:42:52,890
I'm the vice president of
engineering for cellebrite usa.
846
00:42:52,940 --> 00:42:56,090
Today I'm presenting to you
the cellebrite u-fed system,
847
00:42:56,140 --> 00:42:57,520
To my right here.
848
00:42:57,570 --> 00:43:02,300
It is a device used to extract
countless information
849
00:43:02,350 --> 00:43:04,630
From mobile devices,
so text messages,
850
00:43:04,680 --> 00:43:07,300
Pictures, video, audio,
call logs, that kind of thing.
851
00:43:07,350 --> 00:43:11,300
It's used by agencies across
the United States and the world.
852
00:43:11,350 --> 00:43:14,610
Yeah, the iphone specifically
stores a lot of information;
853
00:43:14,660 --> 00:43:16,710
More than your normal handset.
854
00:43:16,760 --> 00:43:19,780
It really is a digital store
of your personal life,
855
00:43:19,830 --> 00:43:21,210
Your business life,
856
00:43:21,260 --> 00:43:23,650
And this is why
the field is actually,
857
00:43:23,700 --> 00:43:25,750
It's been growing
exponentially
858
00:43:25,800 --> 00:43:26,820
Over the last couple years.
859
00:43:26,870 --> 00:43:28,490
So as the devices
get more complex,
860
00:43:28,540 --> 00:43:29,850
They can hold
more information.
861
00:43:29,910 --> 00:43:32,790
This is one of the most
personal devices to you today,
862
00:43:32,840 --> 00:43:34,330
Even more than your laptop,
so...
863
00:43:34,380 --> 00:43:36,960
We think of ourselves as
basically a tool manufacturer.
864
00:43:37,010 --> 00:43:41,530
Just like, you know,
glock or beretta
is producing a firearm,
865
00:43:41,580 --> 00:43:44,870
We're producing a tool
that does a certain task,
866
00:43:44,920 --> 00:43:46,770
And we're marketing
that tool only towards--
867
00:43:46,820 --> 00:43:50,540
Just like you can't go out
and just buy a handgun
without credentials,
868
00:43:50,590 --> 00:43:52,950
We're not just
selling it to everybody.
869
00:43:53,000 --> 00:43:55,980
But could you conceivably
sell it, or are there
laws against it?
870
00:43:56,030 --> 00:43:59,620
There are no laws against
selling this to someone
871
00:43:59,670 --> 00:44:01,290
That's not in law enforcement
or government,
872
00:44:01,340 --> 00:44:02,360
Something like that.
873
00:44:02,410 --> 00:44:03,660
If someone was to dump
my phone tomorrow,
874
00:44:03,710 --> 00:44:06,290
They might get a good laugh
out of the content in it,
875
00:44:06,340 --> 00:44:07,590
But I don't think
I'd be put in jail.
876
00:44:07,640 --> 00:44:11,800
So I think that it really
depends on how you look at it.
877
00:44:11,850 --> 00:44:13,200
I mean,
there are privacy concerns,
878
00:44:13,250 --> 00:44:15,870
But I'm a little bit
more on, I guess,
879
00:44:15,920 --> 00:44:19,810
The liberal side
of my privacy being exposed.
880
00:44:19,860 --> 00:44:20,940
I mean,
other people, of course,
881
00:44:20,990 --> 00:44:22,040
That's a completely different--
882
00:44:22,090 --> 00:44:24,610
That's a completely
personal view.
883
00:44:24,660 --> 00:44:27,550
My phone itself, I mean--
884
00:44:27,600 --> 00:44:29,080
I actually take that back;
885
00:44:29,130 --> 00:44:31,320
I have a lot of work-related
information on my blackberry,
886
00:44:31,370 --> 00:44:33,920
So if this information
did get out,
887
00:44:33,970 --> 00:44:37,790
I probably
would be pretty concerned.
888
00:44:37,840 --> 00:44:40,890
The surveillance vendors
target two types of customers.
889
00:44:40,940 --> 00:44:42,830
They target governments
directly,
890
00:44:42,880 --> 00:44:46,200
And then they so target
internet service provirs
891
00:44:46,250 --> 00:44:48,400
And tecommunications carriers
892
00:44:48,450 --> 00:44:51,040
Who are tasked with
the responsibili
893
00:44:51,090 --> 00:44:52,810
Of spying on
their own customers.
894
00:44:52,860 --> 00:44:54,040
[narrator]
for ample,
895
00:44:54,090 --> 00:44:55,640
There was a little
piece of software
896
00:44:55,690 --> 00:44:58,010
That h been installed
on every phone in america.
897
00:44:58,060 --> 00:45:01,080
This software
was called carrier iq.
898
00:45:01,130 --> 00:45:02,850
And thankso a little video
899
00:45:02,900 --> 00:45:05,720
That a systems administrator
from connecticut
posted on youtube,
900
00:45:05,770 --> 00:45:07,850
The world now knows
that this software
901
00:45:07,900 --> 00:45:11,320
Had been monitoring
our every keystroke.
902
00:45:11,370 --> 00:45:16,360
[electronic voice]
five fifty-three,
and so on and so forth.
903
00:45:16,410 --> 00:45:18,300
[narrator]
according to carrier iq's
chief marketer,
904
00:45:18,350 --> 00:45:20,030
They're aware that his
information is sensitive,
905
00:45:20,080 --> 00:45:22,170
And call it a treasure trove.
906
00:45:22,220 --> 00:45:23,470
It became
big enough of a deal
907
00:45:23,520 --> 00:45:26,870
That al franken decided
to take this issue to congress.
908
00:45:26,920 --> 00:45:30,840
Mr. Director, millions
of americans have smart phones
909
00:45:30,890 --> 00:45:36,550
With preinstalled software
designed by a company
called carrier iq.
910
00:45:36,600 --> 00:45:38,450
Recent research has shown
911
00:45:38,500 --> 00:45:42,090
That it captures a broad range
of sensitive information.
912
00:45:42,140 --> 00:45:43,590
Let me start off by saying
913
00:45:43,640 --> 00:45:46,590
We have neither sought
nor obtained any information
from carrier iq
914
00:45:46,640 --> 00:45:49,290
In any one of our
investigations.
915
00:45:49,340 --> 00:45:50,860
Not directly from carrier,
916
00:45:50,910 --> 00:45:54,270
But what about from
the wireless carriers?
917
00:45:54,320 --> 00:45:55,430
No, I don't believe so.
918
00:45:55,480 --> 00:45:58,070
If you're--
if you're specifying the use
919
00:45:58,120 --> 00:46:02,680
Of the carrier iq
software in--
920
00:46:02,730 --> 00:46:07,250
By a wireless carrier,
have we sought that?
921
00:46:07,300 --> 00:46:08,980
I do not know,
922
00:46:09,030 --> 00:46:12,120
And the information we seek
from wireless carriers
or what have you,
923
00:46:12,170 --> 00:46:15,420
And I'm not talking
about carrier iq,
924
00:46:15,470 --> 00:46:17,360
I'm talking about
wireless carriers.
925
00:46:17,410 --> 00:46:18,420
Right.
926
00:46:18,470 --> 00:46:19,660
We may obtain information
927
00:46:19,710 --> 00:46:23,860
That in some way carrier iq
may have been involved with.
928
00:46:23,910 --> 00:46:25,430
[narrator]
why would the fbi
929
00:46:25,480 --> 00:46:28,300
Need carrier iq to send them
all of this information?
930
00:46:28,350 --> 00:46:30,340
After all,
they could be using
any of these services
931
00:46:30,390 --> 00:46:32,810
That were included
in the spy files.
932
00:46:32,860 --> 00:46:34,370
Take this product,
for instance.
933
00:46:34,420 --> 00:46:37,380
Scan and target,
which claims that it can
search through the sms,
934
00:46:37,430 --> 00:46:40,680
The ims, twitter,
emails, facebook,
blogs and forums,
935
00:46:40,730 --> 00:46:44,720
All while analyzing huge volumes
of information in real time.
936
00:46:44,770 --> 00:46:46,950
Or finfisher,
which demonstrates how police
937
00:46:47,000 --> 00:46:48,450
Can infiltrate anyone's system
938
00:46:48,500 --> 00:46:49,620
Through a variety of videos
939
00:46:49,670 --> 00:46:52,190
That used to be available
on their website.
940
00:46:52,240 --> 00:46:53,460
They even show the agent
941
00:46:53,510 --> 00:46:57,160
Hacking into google
and facebook in their demo.
942
00:46:57,210 --> 00:46:59,500
Who has
this kind of equipment?
943
00:46:59,550 --> 00:47:01,230
Massive interception
equipment
944
00:47:01,280 --> 00:47:05,070
Is sold by surveillance
vendors around the world.
945
00:47:05,120 --> 00:47:09,080
It's really up for grabs
for anyone who wants it
and can pay the price.
946
00:47:09,130 --> 00:47:10,880
[narrator]
the finfisher system
947
00:47:10,930 --> 00:47:14,110
Was sold to egypt to monitor
people who opposed their leader.
948
00:47:14,160 --> 00:47:15,820
These are the actual documents.
949
00:47:15,870 --> 00:47:17,880
It even includes training
for two to four people
950
00:47:17,930 --> 00:47:21,090
For the low, low price
of about eleven grand.
951
00:47:21,140 --> 00:47:22,860
Or the hacking teams project,
952
00:47:22,910 --> 00:47:25,620
Which advertises that it
can track hundreds
of thousands of cell phones,
953
00:47:25,670 --> 00:47:27,260
All on one system.
954
00:47:27,310 --> 00:47:28,530
Or software like kapow,
955
00:47:28,580 --> 00:47:30,900
That analyzes
all social networks,
956
00:47:30,950 --> 00:47:32,130
With features
like the ability
957
00:47:32,180 --> 00:47:35,170
To search out key words
and phrases.
958
00:47:35,220 --> 00:47:36,740
Everything that happens
on facebook,
959
00:47:36,790 --> 00:47:39,000
And it shows the frequency
of conversations
960
00:47:39,050 --> 00:47:41,470
Between one person and another
and all that kind of thing.
961
00:47:41,520 --> 00:47:44,310
That allows for a lot
of profiling,
962
00:47:44,360 --> 00:47:46,010
It creates massive databases
963
00:47:46,060 --> 00:47:48,980
For law enforcement to exploit,
and often misread.
964
00:47:49,030 --> 00:47:51,720
[narrator]
with hundreds of companies
offering these services,
965
00:47:51,770 --> 00:47:54,520
Why would the fbi
need to use carrier iq?
966
00:47:54,570 --> 00:47:56,120
Everything coming
from a cell phone,
967
00:47:56,170 --> 00:47:59,330
Everything coming
from a computer,
968
00:47:59,380 --> 00:48:00,860
Anything that's going
over the internet,
969
00:48:00,910 --> 00:48:03,430
Out of the country, or even
internal within the country,
970
00:48:03,480 --> 00:48:05,360
Can be monitored using
this kind of equipment.
971
00:48:05,410 --> 00:48:09,270
If you look at news stories
now about what they call
"big data"--
972
00:48:09,320 --> 00:48:12,070
Big data is really looking up
the question
973
00:48:12,120 --> 00:48:15,240
Of how can government
and corporations
974
00:48:15,290 --> 00:48:20,450
Work with that data
in order to look for anomalies
975
00:48:20,500 --> 00:48:22,550
And predict when
you're gonna do something
976
00:48:22,600 --> 00:48:24,380
So they can stop you
from doing it?
977
00:48:24,430 --> 00:48:26,990
[narrator]
and the government isn't even
that secretive about it.
978
00:48:27,040 --> 00:48:29,050
If you visit
their business website,
979
00:48:29,100 --> 00:48:30,890
There's an application there
looking for developers
980
00:48:30,940 --> 00:48:34,160
To create better tools
for mass surveillance
for online activity.
981
00:48:34,210 --> 00:48:37,630
Examples for surveillance
include but are not limited to
982
00:48:37,680 --> 00:48:42,670
Fox news, cnn, msnbc,
twitter, facebook, etc.
983
00:48:42,720 --> 00:48:45,640
Which brings us back
to that word you'll find
in many user agreements.
984
00:48:45,690 --> 00:48:48,810
It's the word that
sent us down this whole path
in the first place.
985
00:48:48,860 --> 00:48:50,010
"prevent."
986
00:48:50,060 --> 00:48:51,780
So this might make you wonder:
987
00:48:51,830 --> 00:48:54,880
What potential threats
would all this surveillance
we agreed to
988
00:48:54,930 --> 00:49:06,930
Actually prevent?
989
00:49:06,980 --> 00:49:08,790
Basically,
January the third,
990
00:49:08,840 --> 00:49:10,700
20 days
before I go on holiday,
991
00:49:10,750 --> 00:49:13,600
I tweet,
"are you free this week
for a gossip / prep
992
00:49:13,650 --> 00:49:14,970
Before I go
destroy america?"
993
00:49:15,020 --> 00:49:16,770
Ended the tweet with a kiss,
994
00:49:16,820 --> 00:49:18,400
As threatening as that is.
995
00:49:18,450 --> 00:49:21,470
Um, 20 days later,
I get on a flight,
996
00:49:21,520 --> 00:49:24,380
Go to lax, we had a hotel
on hollywood boulevard,
997
00:49:24,430 --> 00:49:26,450
We were just going
to party around for a week,
998
00:49:26,500 --> 00:49:28,650
Just looking around,
just be tourists.
999
00:49:28,700 --> 00:49:31,380
Get off the plane, went through
the passport control,
1000
00:49:31,430 --> 00:49:32,750
Swiped my passport through
and they were like,
1001
00:49:32,800 --> 00:49:34,320
Can you come this way?
And I was like,
1002
00:49:34,370 --> 00:49:35,920
It's 'cause I've got an irish
passport, I thought maybe,
1003
00:49:35,970 --> 00:49:39,260
Irish people, it's like
stereotype, ira bombers.
1004
00:49:39,310 --> 00:49:41,590
So they went through my
suitcase, and I was like, ugh,
1005
00:49:41,640 --> 00:49:44,400
What are you doing,
and then when they pulled
me into the holding room,
1006
00:49:44,450 --> 00:49:47,500
I was questioned for
five hours about whether
I had a twitter account.
1007
00:49:47,550 --> 00:49:49,440
And it was like,
are you being serious?
1008
00:49:49,490 --> 00:49:51,170
Are you actually holding me
because of a tweet?
1009
00:49:51,220 --> 00:49:54,070
And they were like, 'what do
you mean by "destroy america?"'
1010
00:49:54,120 --> 00:49:58,080
And I was like, to party?
It means to go wild, get drunk?
1011
00:49:58,130 --> 00:50:00,180
Any moron that could read that
tweet
1012
00:50:00,230 --> 00:50:03,650
Could see what it's meant as,
like it ends with a kiss.
1013
00:50:03,700 --> 00:50:08,820
I'm sure, like, hitler
doesn't end his memoirs with
a kiss or whatever he did.
1014
00:50:08,870 --> 00:50:10,890
So then they moved us
to a holding room,
1015
00:50:10,940 --> 00:50:12,930
But then at midnight,
the staff changed over,
1016
00:50:12,980 --> 00:50:14,830
And they weren't aware of
what we were there for,
1017
00:50:14,880 --> 00:50:17,730
So they handcuffed us, stuck us
in the back of a police van,
1018
00:50:17,780 --> 00:50:21,520
And then took us to a downtown
prison detention center.
1019
00:50:23,130 --> 00:50:26,040
Innocent people shouldn't be
treated like absolute dirt,
1020
00:50:26,090 --> 00:50:29,580
And they were dragging us round,
pushing us into walls.
1021
00:50:29,630 --> 00:50:32,240
Sounds like
a horrible vacation.
1022
00:50:32,290 --> 00:50:33,810
Is the government
refunding you, at least?
1023
00:50:33,860 --> 00:50:35,480
No!
1024
00:50:35,530 --> 00:50:37,820
They won't comment
on what happened.
1025
00:50:37,870 --> 00:50:39,690
Well, if I'd put I was going
to paint the town red,
1026
00:50:39,740 --> 00:50:42,890
They'd have me down for graffiti
as well, wouldn't they?
1027
00:50:42,940 --> 00:50:47,130
When I go to other countries,
this is gonna show up that
I got refused from america,
1028
00:50:47,180 --> 00:50:49,900
So more than likely I'm now
gonna get dragged off at every
airport
1029
00:50:49,950 --> 00:50:52,200
And questioned about
what happened,
1030
00:50:52,250 --> 00:50:54,730
And then I'll have to explain
to them that it was a tweet.
1031
00:50:54,780 --> 00:51:00,140
I'm italian, irish, french,
portuguese, native american--
1032
00:51:00,190 --> 00:51:02,100
Plant-- I'm even like
one-eighteenth avatar.
1033
00:51:04,130 --> 00:51:05,610
[narrator]
this is joe lipari.
1034
00:51:05,660 --> 00:51:08,050
Joe lipari had had a rough day
at the apple store.
1035
00:51:08,100 --> 00:51:13,290
He had been forced to wait
in line for four hours
before finally leaving.
1036
00:51:13,340 --> 00:51:18,260
So I get home from the apple
store, still a little irritated,
1037
00:51:18,310 --> 00:51:20,590
Smoke a little dope,
put on fight club,
1038
00:51:20,640 --> 00:51:23,300
Just trying to relax,
go on facebook.
1039
00:51:23,350 --> 00:51:26,470
[ed norton in fight club]
and this buttoned-down,
oxford-cloth psycho
1040
00:51:26,520 --> 00:51:33,110
Might just snap and then
stalk from office to office
with an armalite ar-10--
1041
00:51:33,160 --> 00:51:36,610
"semi-automatic weapon,"
and I said the same thing,
but except the apple store.
1042
00:51:36,660 --> 00:51:38,180
[norton]
pumping round after round...
1043
00:51:38,230 --> 00:51:43,220
And, you know, basically word
for word except for where.
1044
00:51:43,270 --> 00:51:45,620
Hangin' out on facebook,
getting' ready to go
to yoga class,
1045
00:51:45,670 --> 00:51:50,020
And there's a
"shave and a haircut, two bits"
knock on my door.
1046
00:51:50,070 --> 00:51:53,160
So I was like, hey,
maybe somebody's here
to watch fight club with me.
1047
00:51:53,210 --> 00:51:54,630
[chuckles]
1048
00:51:54,680 --> 00:51:59,300
Open it up, boom, nypd
s.W.A.T., bulletproof vests on,
1049
00:51:59,350 --> 00:52:03,140
Their guns drawn, and
they tear the place apart,
1050
00:52:03,190 --> 00:52:04,670
You know, they really
go through everything.
1051
00:52:04,720 --> 00:52:09,470
The one cop finds
the box that has all my,
like, military awards.
1052
00:52:09,520 --> 00:52:12,080
He comes bringing it down,
he says oh, you were
in the military?
1053
00:52:12,130 --> 00:52:15,450
And we start talking
army talk, he sees that
I speak the language.
1054
00:52:15,500 --> 00:52:19,620
And that's when
he asks me, do you know
what an armalite ar-10 is?
1055
00:52:19,670 --> 00:52:21,890
And I was like, that's
why you're here, guys?
1056
00:52:21,940 --> 00:52:25,690
You're here because I made
a bad joke on facebook?
1057
00:52:25,740 --> 00:52:29,060
Like I, you know--
it blew my mind.
1058
00:52:29,110 --> 00:52:34,670
It's the ultimate buzzkill,
really, your facebook page
brought s.W.A.T. To your house.
1059
00:52:34,720 --> 00:52:37,140
They told me not to like,
you know, go far from new york
1060
00:52:37,190 --> 00:52:39,810
'cause I'll be needed for all
these court cases for a year.
1061
00:52:39,860 --> 00:52:46,580
They claim one of my
facebook friends called 911.
1062
00:52:46,630 --> 00:52:49,720
Which is another thing
I think is bogus.
1063
00:52:49,770 --> 00:52:53,590
So I asked for the 911 tape,
which they keep on file.
1064
00:52:53,640 --> 00:52:55,820
They have to.
And it's my right,
1065
00:52:55,870 --> 00:52:58,660
It's my stuff.
They have to give me
my mug shots if I want.
1066
00:52:58,710 --> 00:53:03,600
So they come back and say,
oh, turns out it wasn't
someone who called 911,
1067
00:53:03,650 --> 00:53:05,860
It was someone that just
walked into the police station,
1068
00:53:05,910 --> 00:53:08,000
And that's something
"we don't keep a record of."
1069
00:53:08,050 --> 00:53:11,470
And how'd you get my address?
I'd lived there
for like 10 days.
1070
00:53:11,520 --> 00:53:14,670
You know, like, I didn't
update my mailing address yet,
1071
00:53:14,720 --> 00:53:16,710
Like, all my banking
stuff is still going
to my old apartment--
1072
00:53:16,760 --> 00:53:21,940
There was nothing
saying I lived there except
for a verbal agreement.
1073
00:53:23,870 --> 00:53:25,650
[boy] 'three minutes after
being done with my lunch,
1074
00:53:25,700 --> 00:53:28,490
I was told to go up
to the office,
1075
00:53:28,540 --> 00:53:33,160
And then I was sat down inside
the vice principal's office,
1076
00:53:33,210 --> 00:53:38,060
And I wasn't told what
was going on until maybe
ten minutes later.
1077
00:53:38,110 --> 00:53:40,870
[woman] my phone rings, and
I look at it and it was
the number to his school,
1078
00:53:40,920 --> 00:53:44,300
And I answer it, and it's
the school security guard--
1079
00:53:44,350 --> 00:53:47,810
Just giving me a fyi, you know,
for your information,
1080
00:53:47,860 --> 00:53:50,410
Just to give you a heads-up,
the secret service is here
1081
00:53:50,460 --> 00:53:52,480
With the tacoma police
department, and they have vito
1082
00:53:52,530 --> 00:53:53,750
And they're talking to him.
1083
00:53:53,800 --> 00:53:58,380
[vito] a man walked in,
in a suit and glasses,
1084
00:53:58,430 --> 00:54:04,020
And he said that he was
part of the secret service,
1085
00:54:04,070 --> 00:54:06,930
And he told me it was
because of a post that I made,
1086
00:54:06,980 --> 00:54:10,230
And it indicated as a threat
toward the president.
1087
00:54:10,280 --> 00:54:14,030
[narrator] yes, a seventh-grade
boy was visited by our fbi
1088
00:54:14,080 --> 00:54:16,870
Because of a red flag that
came up in their spy system.
1089
00:54:16,920 --> 00:54:19,810
I was saying how osama's dead,
1090
00:54:19,860 --> 00:54:21,610
And for obama to be careful,
1091
00:54:21,660 --> 00:54:24,410
Because there might
be suicide bombers.
1092
00:54:24,460 --> 00:54:26,780
[narrator] it didn't consider
his age, or that his comment
1093
00:54:26,830 --> 00:54:30,150
About obama needing to
watch out was one of concern.
1094
00:54:30,200 --> 00:54:33,150
The machine simply determined
that based on a series of words,
1095
00:54:33,200 --> 00:54:35,110
Vito was a potential threat.
1096
00:54:43,990 --> 00:54:50,900
Pre-crime, the belief in this
potential breach of the peace,
1097
00:54:50,950 --> 00:54:53,710
Their belief that
you might cause a crime.
1098
00:54:53,760 --> 00:54:58,810
There's those pre-crime
arrests in minority report.
1099
00:54:58,860 --> 00:55:00,550
[tom cruise in minority report]
mr. Marks, by mandate of
1100
00:55:00,600 --> 00:55:02,550
The district of columbia
pre-crime division,
1101
00:55:02,600 --> 00:55:05,350
I'm placing you under arrest
for the future murder
of sarah marks,
1102
00:55:05,400 --> 00:55:07,720
Due to take place today,
April 22nd,
1103
00:55:07,770 --> 00:55:09,390
At zero eight hundred hours
and four minutes.
1104
00:55:09,440 --> 00:55:10,690
No! I didn't do anything.
1105
00:55:10,740 --> 00:55:12,590
This arrest happened
on the royal wedding day
1106
00:55:12,640 --> 00:55:16,400
When I attended a zombie
flash mob wedding picnic--
1107
00:55:16,450 --> 00:55:18,760
- Great.
- And myself
and four other zombies
1108
00:55:18,810 --> 00:55:23,370
Were arrested preemptively for
a potential breach of the peace.
1109
00:55:23,420 --> 00:55:25,870
Even if you dress up
as a zombie, it seems to me
1110
00:55:25,920 --> 00:55:29,010
That the crime isn't
really committed until
you've eaten some brains.
1111
00:55:29,060 --> 00:55:32,980
Yeah. To be fair,
we did have some brain cake.
So there's that.
1112
00:55:33,030 --> 00:55:36,520
How did they know that
you were going to be dressing
up as a zombie this day?
1113
00:55:36,570 --> 00:55:38,750
Could it have been emails,
or anything really?
1114
00:55:38,800 --> 00:55:40,720
It could have been.
It's hard to know, yeah.
1115
00:55:40,770 --> 00:55:43,620
- I think that's
the toughest thing, right?
- That's the scary thing, yeah.
1116
00:55:43,670 --> 00:55:47,660
The indication that
they were monitoring
private social networks
1117
00:55:47,710 --> 00:55:51,360
Came in the way they were
reacting to certain things and
asking about certain things.
1118
00:55:51,410 --> 00:55:54,370
So they were asking about
maggots, and they were asking
about climbing gear,
1119
00:55:54,420 --> 00:55:57,000
Which they must have heard
about through some exchanges
on the internet.
1120
00:55:57,050 --> 00:55:59,740
Neither of which was true.
Nobody had maggots
or climbing gear.
1121
00:55:59,790 --> 00:56:04,040
And not something that was
itself posting a hazard to the
royal wedding celebrations;
1122
00:56:04,090 --> 00:56:06,680
We were nowhere near
the royal wedding celebrations,
1123
00:56:06,730 --> 00:56:09,580
And we had no plan of going near
the royal wedding celebrations.
1124
00:56:09,630 --> 00:56:13,520
Anything that wasn't part
of the official, ostentatious,
1125
00:56:13,570 --> 00:56:16,460
Joyous, expensive,
celebrations
1126
00:56:16,510 --> 00:56:19,220
Of this wedding
of two strangers
1127
00:56:19,270 --> 00:56:22,160
Was prevented from
happening,
1128
00:56:22,210 --> 00:56:24,500
And that seems
deeply disturbing.
1129
00:56:24,550 --> 00:56:26,500
You can see that surveillance
measures are being used
1130
00:56:26,550 --> 00:56:29,900
To silence protests
before they even happen.
1131
00:56:29,950 --> 00:56:33,570
And this was of course
the royal wedding.
1132
00:56:33,620 --> 00:56:38,340
We'd all helped pay for
the royal wedding, it wasn't
just a private wedding.
1133
00:56:38,390 --> 00:56:40,650
[from tv]
you're arresting
a professor of anthropology
1134
00:56:40,700 --> 00:56:42,480
That runs
a street theater group.
1135
00:56:42,530 --> 00:56:46,350
One o' kings, one o' kings,
one o' kings--
1136
00:56:46,400 --> 00:56:47,850
We couldn't believe
this was happening.
1137
00:56:47,900 --> 00:56:51,020
It was just--
we werso obviously
a street-theater troupe.
1138
00:56:51,070 --> 00:56:53,930
Some of us hadctually
gotten costume on, you know?
1139
00:56:53,980 --> 00:56:57,860
So we were locked away in
lewishamolice station
for 25 hours.
1140
00:56:57,910 --> 00:57:01,500
Once the whole wedding was
safely over, we were let out.
1141
00:57:01,550 --> 00:57:04,540
For the first time, as far
as I'm aware in this untry,
1142
00:57:04,590 --> 00:57:07,640
A number of us-- something
like fifty of us---
1143
00:57:07,690 --> 00:57:11,540
Were arrested, and
in most cases incarcerated
1144
00:57:11,590 --> 00:57:14,950
For thinking about protest,
1145
00:57:15,000 --> 00:57:17,170
For thinking
about, in this case,
some street theater.
1146
00:57:22,050 --> 00:57:24,690
A lot of-- a lot of life
is based upon trust.
1147
00:57:24,740 --> 00:57:29,960
I mean, if you have
a conversation with
your inner circle
1148
00:57:30,010 --> 00:57:34,770
On a key strategic decision
that is vital to your company
1149
00:57:34,820 --> 00:57:38,100
And you read about it in
the newspaper before the
decision is implemented,
1150
00:57:38,150 --> 00:57:40,370
In other words, you get
preempted from acting
1151
00:57:40,420 --> 00:57:42,670
Because somebody inside
your company has talked,
1152
00:57:42,720 --> 00:57:44,000
You're not gonna like it,
and it'll hurt.
1153
00:57:45,640 --> 00:57:47,950
[narrator] the activists
didn't need to commit any crime.
1154
00:57:48,000 --> 00:57:51,220
They just needed to text and
to email, and to call each other
1155
00:57:51,270 --> 00:57:53,050
About potentially protesting.
1156
00:57:53,100 --> 00:57:58,060
But I think that
the answer is not to
take away the capacity of
1157
00:57:58,110 --> 00:58:01,360
Looking at the public actions
of citizens and keeping
a record of them.
1158
00:58:01,410 --> 00:58:07,020
The solution is to make
sure that we elect
better governments.
1159
00:58:15,000 --> 00:58:17,880
Well, I know this argument,
1160
00:58:17,930 --> 00:58:22,110
And it is not very new.
1161
00:58:22,160 --> 00:58:24,280
It's old-fashioned, saying,
1162
00:58:24,330 --> 00:58:30,660
"we are complying with rules
and so what happens?"
1163
00:58:30,710 --> 00:58:34,790
Between leading my--
leading the sinful life
I would like to lead,
1164
00:58:34,840 --> 00:58:37,130
And hoping that governments
will protect my privacy,
1165
00:58:37,180 --> 00:58:39,430
Or, assuming that no one's
going to protect my privacy
1166
00:58:39,480 --> 00:58:43,350
And leading a less sinful life,
I'll go with the latter.
1167
00:58:43,400 --> 00:58:46,610
It's simply just the odds
of success seem higher to me.
1168
00:58:46,660 --> 00:58:49,710
I congratulate the people who
say they have nothing to hide.
1169
00:58:49,760 --> 00:58:51,410
I don't believe them,
1170
00:58:51,460 --> 00:58:54,610
And I also say they're probably
hiding something from someone.
We all do.
1171
00:58:54,660 --> 00:58:57,550
You have nothing
to hide till you do.
1172
00:58:57,600 --> 00:58:59,750
And you are not necessarily
going to know
1173
00:58:59,800 --> 00:59:01,080
What you have to hide or not.
1174
00:59:08,650 --> 00:59:10,630
[narrator] you might
remember the case of milly,
1175
00:59:10,680 --> 00:59:14,700
A teenaged girl in britain
who disappeared in 2002.
1176
00:59:14,750 --> 00:59:17,540
[announcer]
police in surrey say they're
growing increasingly concerned
1177
00:59:17,590 --> 00:59:20,040
About the safety of
a thirteen-year-old girl
1178
00:59:20,090 --> 00:59:23,440
Who hasn't been seen
since Thursday afternoon.
1179
00:59:23,490 --> 00:59:26,380
[narrator] before the police
found her body, her parents
were holding on to hopes
1180
00:59:26,430 --> 00:59:29,010
That she might still be alive.
1181
00:59:29,060 --> 00:59:33,990
I'd say if someone has taken
milly and is holding her,
1182
00:59:34,040 --> 00:59:37,760
Then please, please,
give her back to us.
1183
00:59:37,810 --> 00:59:39,490
[narrator]
why is that, you might ask?
1184
00:59:39,540 --> 00:59:42,190
Well, because according
to phone records,
1185
00:59:42,240 --> 00:59:44,930
Milly had checked
and deleted her voicemail.
1186
00:59:44,980 --> 00:59:48,730
We were sitting
downstairs in reception
and I rang her phone.
1187
00:59:48,780 --> 00:59:51,940
- Yes.
- And it clicked through
onto her voicemail,
1188
00:59:51,990 --> 00:59:53,710
- So I heard her voice.
- Yes.
1189
00:59:53,760 --> 00:59:55,310
And I was-- it was just like,
1190
00:59:55,360 --> 00:59:58,410
I jumped-- she's picked up
her voicemails, bob!
She's alive!
1191
00:59:58,460 --> 01:00:01,410
And I was just--
it was then, really.
1192
01:00:01,460 --> 01:00:04,320
[narrator]
as it turned out, members of
rupert murdoch's corporation
1193
01:00:04,370 --> 01:00:06,120
Had been hacking
into milly's phone,
1194
01:00:06,170 --> 01:00:10,090
Trying to be the first
to reveal details of
this national news story.
1195
01:00:10,140 --> 01:00:16,290
I think this is the watershed
moment, when finally
the public start to see,
1196
01:00:16,340 --> 01:00:21,570
And feel above all, just
how low and how disgusting
1197
01:00:21,620 --> 01:00:24,100
This particular newspaper's
methods were.
1198
01:00:24,150 --> 01:00:26,670
This was
a murdered schoolgirl,
1199
01:00:26,720 --> 01:00:32,110
And the thought that
a very tight-knit circle
1200
01:00:32,160 --> 01:00:34,210
Of very senior politicians
1201
01:00:34,260 --> 01:00:38,480
Linked up very closely,
intimately, with the police
1202
01:00:38,530 --> 01:00:42,040
And with the media mogul
rupert murdoch.
1203
01:00:44,250 --> 01:00:48,460
[newscaster] for 30 years,
as british prime ministers came
and most certainly went,
1204
01:00:48,510 --> 01:00:54,900
A constant character in their
worlds was rupert murdoch.
The billionaire media mogul--
1205
01:00:54,950 --> 01:00:58,100
[narrator]
for years, celebrities,
and individuals like milly,
1206
01:00:58,150 --> 01:01:00,610
Had the voicemails they thought
were hidden and private
1207
01:01:00,660 --> 01:01:05,210
Accessed by rupert murdoch's
corporation, at the expense
of people like milly's parents.
1208
01:01:05,260 --> 01:01:08,800
And it took nearly
a decade to expose the misuse
of this highly personal data.
1209
01:01:16,980 --> 01:01:20,560
Transparency, which, you know,
bonds us together and gives us
all so many friends
1210
01:01:20,610 --> 01:01:24,730
That we didn't know before,
but all these friends
that are connected,
1211
01:01:24,780 --> 01:01:30,870
Gives the state an absolutely
unparalleled in the history of
humanity
1212
01:01:30,920 --> 01:01:37,440
Ability to know what's going on
in its citizens, to find out
who the dissenters are.
1213
01:01:37,490 --> 01:01:42,650
The government is making
whistle-blowing a crime.
1214
01:01:42,700 --> 01:01:46,180
They are making
dissent a crime.
1215
01:01:46,230 --> 01:01:50,860
Especially when it embarrasses
the government and calls
the government to account.
1216
01:01:50,910 --> 01:01:53,120
If sources are gonna get
discovered,
1217
01:01:53,170 --> 01:01:56,760
And if whistleblowers cannot
securely and anonymously provide
1218
01:01:56,810 --> 01:01:58,660
That information to journalists,
1219
01:01:58,710 --> 01:02:03,060
We as a society won't know
when our rights are being
silently violated.
1220
01:02:15,740 --> 01:02:18,780
Of course, the president has
defended his administration
1221
01:02:18,830 --> 01:02:20,590
The only way he knows how.
1222
01:02:20,640 --> 01:02:25,910
If we can root out folks
who have leaked, they
will suffer consequences.
1223
01:02:26,920 --> 01:02:29,120
[audience laughing]
1224
01:02:37,290 --> 01:02:41,440
You look at a technical
perspective, the technologies
of maintaining privacy
1225
01:02:41,490 --> 01:02:44,910
Are actually running ahead of
the technologies that break it.
1226
01:02:44,960 --> 01:02:46,340
For example, encryption,
1227
01:02:46,390 --> 01:02:49,950
Which can maintain your privacy,
is running ahead of decryption.
1228
01:02:50,000 --> 01:02:54,250
[narrator] but what if there
was a way to store information
until it could be decrypted?
1229
01:02:54,300 --> 01:02:58,290
U.S. Intelligence officials
will soon be allowed to keep
information on u.S. Citizens
1230
01:02:58,340 --> 01:03:04,100
Much longer than they used to,
even if those citizens have
no known ties to terrorism.
1231
01:03:04,150 --> 01:03:08,000
Under new rules,
the government can store data
it gathers for five years.
1232
01:03:08,050 --> 01:03:10,570
That's up from the current
limit of six months.
1233
01:03:10,620 --> 01:03:16,940
General alexander,
if dick cheney were
elected president
1234
01:03:16,990 --> 01:03:21,180
And wanted to detain and
incessantly waterboard
1235
01:03:21,230 --> 01:03:23,380
Every american who sent
an email
1236
01:03:23,430 --> 01:03:27,650
Making fun of his
well-known hunting mishaps,
1237
01:03:27,700 --> 01:03:34,390
What I'd like to know is,
does the nsa have the
technological capacity
1238
01:03:34,440 --> 01:03:37,800
To identify those
cheney-bashers
1239
01:03:37,850 --> 01:03:41,130
Based upon the content
of their emails?
1240
01:03:41,180 --> 01:03:45,340
The-- in the United States,
we would have to go through
1241
01:03:45,390 --> 01:03:48,140
An fbi process, a warrant,
1242
01:03:48,190 --> 01:03:51,480
To get that and serve it to
somebody to actually get it.
1243
01:03:51,530 --> 01:03:53,140
But you do have the capability
of doing that.
1244
01:03:53,190 --> 01:03:55,150
Not in the United States.
1245
01:03:55,200 --> 01:03:59,180
There are new questions
about the national security
agency's massive spy center
1246
01:03:59,230 --> 01:04:02,150
Under construction
in the desert of utah.
1247
01:04:02,200 --> 01:04:06,360
Once finished, it'll be
five times the size of
the u.S. Capitol building.
1248
01:04:06,410 --> 01:04:08,530
The nsa is not allowed
to spy on americans,
1249
01:04:08,580 --> 01:04:12,160
But now a whistleblower
has come forward, saying that
the agency is doing it anyway.
1250
01:04:12,210 --> 01:04:17,070
This massive agency that's
collecting a tremendous amount
of information every day
1251
01:04:17,120 --> 01:04:21,640
By satellites and tapping of
cell phones and data links
1252
01:04:21,690 --> 01:04:23,840
On your computer or
email links and so forth.
1253
01:04:23,890 --> 01:04:27,340
And then it has to store
it someplace,
1254
01:04:27,390 --> 01:04:29,450
And that's why
they built bluffdale.
1255
01:04:29,500 --> 01:04:32,280
It's gonna cost
two billion dollars.
1256
01:04:32,330 --> 01:04:36,350
It's being built in this area
on a military base
1257
01:04:36,400 --> 01:04:40,060
Outside of salt lake city
in bluffdale.
1258
01:04:40,110 --> 01:04:43,900
As I said, they had to actually
extend the boundary of the town
1259
01:04:43,950 --> 01:04:46,660
So it would fit into it.
1260
01:04:46,710 --> 01:04:49,370
And the whole purpose
of this is the centerpiece
1261
01:04:49,420 --> 01:04:53,270
Of this massive
eavesdropping complex,
1262
01:04:53,320 --> 01:04:56,230
This network that was
created after 9/11.
1263
01:04:58,500 --> 01:05:02,310
The reality of
information technology is
it progresses exponentially.
1264
01:05:02,360 --> 01:05:04,420
Only information technology.
1265
01:05:04,470 --> 01:05:07,120
Exponential growth
starts out very slow,
1266
01:05:07,170 --> 01:05:10,050
Looks like nothing's
happening, you're doubling
tiny little numbers,
1267
01:05:10,100 --> 01:05:14,330
And suddenly, it takes off,
and we've seen that with
paradigm after paradigm,
1268
01:05:14,380 --> 01:05:17,930
Like social networks
in recent times.
1269
01:05:17,980 --> 01:05:23,270
[narrator] in 1984, to store one
gigabyte of data cost $85,000.
1270
01:05:23,320 --> 01:05:27,070
By 2012,
it cost about five cents.
1271
01:05:27,120 --> 01:05:30,580
In the city of chungking,
there are about 500,000 cameras.
1272
01:05:30,630 --> 01:05:35,680
In 2012, the cost of permanently
recording a high-resolution
feed was $300 million.
1273
01:05:35,730 --> 01:05:39,350
By the year 2020, the projected
cost is less than $3 million.
1274
01:05:39,400 --> 01:05:42,950
[man] the u.K. Being
one of the cultures
that's introduced cameras
1275
01:05:43,000 --> 01:05:46,020
Most ubiquitously
and most quickly,
1276
01:05:46,070 --> 01:05:48,290
So far the population
seems fine with it.
1277
01:05:48,340 --> 01:05:56,970
If they weren't,
they know who to call.
1278
01:05:57,020 --> 01:06:02,710
All of which feed into
this control center housed
in a secret location.
1279
01:06:02,760 --> 01:06:06,140
And I can call up, in real time,
1280
01:06:06,190 --> 01:06:09,650
All instances where
a camera caught someone
wearing a red shirt.
1281
01:06:09,700 --> 01:06:15,920
This is the shape and
the size of a potentially
suspicious unattended package.
1282
01:06:15,970 --> 01:06:19,290
Many police departments set to
use controversial new devices
1283
01:06:19,340 --> 01:06:22,030
Capable of scanning
people's faces,
1284
01:06:22,080 --> 01:06:25,100
Then checking that information
against a criminal database.
1285
01:06:25,150 --> 01:06:27,730
When we're at war, when
you're protecting your society
1286
01:06:27,780 --> 01:06:31,170
Against people who want
to come in and kill civilians,
1287
01:06:31,220 --> 01:06:34,340
You have to be able
to defend what we're doing.
1288
01:06:34,390 --> 01:06:36,940
You have to be able
to defend our way of life,
1289
01:06:36,990 --> 01:06:40,410
And you have to put these
powers into somebody's hands.
1290
01:06:40,460 --> 01:06:42,810
[narrator] according to
the brookings institution,
1291
01:06:42,860 --> 01:06:46,320
This kind of pervasive
monitoring will provide what
amounts to a time machine,
1292
01:06:46,370 --> 01:06:50,150
Allowing authoritarian
governments to perform
retrospective surveillance.
1293
01:06:50,200 --> 01:06:52,820
For example, if
an anti-regime demonstrator
1294
01:06:52,870 --> 01:06:55,990
Previously unknown to
security services is arrested,
1295
01:06:56,040 --> 01:06:57,830
It will be possible
to go back in time
1296
01:06:57,880 --> 01:07:00,100
To scrutinize the demonstrator's
phone conversations,
1297
01:07:00,150 --> 01:07:02,700
Automobile travels, and
the people he or she met
1298
01:07:02,750 --> 01:07:05,390
In the months and even years
leading up to the arrest.
1299
01:07:08,230 --> 01:07:11,840
[chris soghoian]
the government is using the
existence of terms of service
1300
01:07:11,890 --> 01:07:14,810
To justify the surveillance
state that we now live in.
1301
01:07:14,860 --> 01:07:18,450
The messages are free
to use, and most importantly,
they're encrypted,
1302
01:07:18,500 --> 01:07:21,990
So the police can't
actually get in there
to decrypt what happened.
1303
01:07:22,040 --> 01:07:25,920
So that's prompted calls to
shut down the entire network.
1304
01:07:25,970 --> 01:07:29,660
[narrator]
it's easy to justify using these
technologies to stop a riot.
1305
01:07:29,710 --> 01:07:32,900
But shouldn't we be
concerned when the government
is able to read our emails,
1306
01:07:32,950 --> 01:07:35,170
Text messages, phone calls,
search history...
1307
01:07:35,220 --> 01:07:37,940
To track our movements and
limit our free speech?
1308
01:07:37,990 --> 01:07:40,440
What crime did that
seventh-grade boy really commit?
1309
01:07:40,490 --> 01:07:43,270
Is having zombies at
a royal wedding really so bad?
1310
01:07:43,320 --> 01:07:45,580
What about milly's parents?
1311
01:07:45,630 --> 01:07:48,950
And what happens when
these technologies are used
to watch peaceful protesters,
1312
01:07:49,000 --> 01:07:53,680
Like all of the people
that occupy wall street,
or the tea party folks?
1313
01:07:53,730 --> 01:07:56,150
What happens if the government
doesn't like tents being set up?
1314
01:07:56,200 --> 01:07:59,680
[yelling, screaming]
1315
01:08:04,950 --> 01:08:09,100
Despite all of this,
it was starting
to seem like, so what?
1316
01:08:09,150 --> 01:08:11,940
So what if
the government can acquire
all of this information?
1317
01:08:11,990 --> 01:08:15,070
Maybe it's good they
can keep the peace when
riots are happening.
1318
01:08:15,120 --> 01:08:17,600
And besides, maybe
it was already too late.
1319
01:08:33,750 --> 01:08:36,590
I mean, it's certainly dying.
1320
01:08:36,640 --> 01:08:38,550
Whether or not it--
1321
01:08:41,090 --> 01:08:43,200
For privacy to--
1322
01:08:43,250 --> 01:08:45,070
I mean, privacy's
going to remain dead
1323
01:08:45,120 --> 01:08:48,410
Unless there's a really
fundamental shift in...
1324
01:08:48,460 --> 01:08:51,010
The dynamics by which
that's decided, by which I mean,
1325
01:08:51,060 --> 01:08:56,510
The only really effective
response is to monitor and
to change the behavior,
1326
01:08:56,560 --> 01:08:59,220
The tendencies of the
intelligence industry
1327
01:08:59,270 --> 01:09:03,190
And law enforcement and
all that, and even companies.
1328
01:09:03,240 --> 01:09:05,120
And that's very, very unlikely.
1329
01:09:05,170 --> 01:09:10,130
I don't know exactly
who the 'us' is, but
I'm very critical of us.
1330
01:09:10,180 --> 01:09:11,830
I think that this is an area
1331
01:09:11,880 --> 01:09:14,700
In which we have allowed
ourselves to be smitten,
1332
01:09:14,750 --> 01:09:18,740
We want this technology
to grow and grow,
1333
01:09:18,790 --> 01:09:23,710
And we don't want anything
to rain on our parade.
1334
01:09:23,760 --> 01:09:30,180
And we have woken up
to the privacy concerns...
1335
01:09:30,230 --> 01:09:33,220
In my view,
at least four years too late.
1336
01:09:33,270 --> 01:09:35,750
I mean, is privacy dead?
1337
01:09:35,800 --> 01:09:38,260
Yeah, without question.
1338
01:09:38,310 --> 01:09:40,930
Without question, yeah,
it's dead.
1339
01:09:40,980 --> 01:09:44,360
It's safe to work
under the assumption
that nothing's private.
1340
01:09:44,410 --> 01:09:48,030
You know,
anything that's been
digitized is not private.
1341
01:09:48,080 --> 01:09:51,740
And that is terrifying.
1342
01:09:51,790 --> 01:09:53,940
When this becomes
the size of a blood cell,
1343
01:09:53,990 --> 01:09:56,170
And I can just
send them into my brain
1344
01:09:56,220 --> 01:09:57,680
And my body
through the bloodstream,
1345
01:09:57,730 --> 01:10:00,040
This'll become
quite ubiquitous,
1346
01:10:00,090 --> 01:10:01,680
And it really will be
part of who we are.
1347
01:10:01,730 --> 01:10:03,080
People say, well, okay,
1348
01:10:03,130 --> 01:10:06,250
That's gonna be a real
threshold to move beyond,
1349
01:10:06,300 --> 01:10:07,280
But I don't think so.
1350
01:10:07,330 --> 01:10:08,890
It's a very smooth continuum
1351
01:10:08,940 --> 01:10:11,790
From, you know,
when I was a student
1352
01:10:11,840 --> 01:10:14,360
And I had to take my bicycle
to get to the computer
1353
01:10:14,410 --> 01:10:18,930
To having it in my pocket
to having it in my body.
1354
01:10:18,980 --> 01:10:20,500
It's a convenient
place to put it;
1355
01:10:20,550 --> 01:10:22,520
I won't lose it that way.
1356
01:10:24,590 --> 01:10:26,370
But they say if you put
a frog in a pot of water
1357
01:10:26,420 --> 01:10:28,410
And slowly turn up the heat,
1358
01:10:28,460 --> 01:10:32,610
The frog'll just die,
because it doesn't realize
it's boiling.
1359
01:10:32,660 --> 01:10:36,980
And I think that,
like anything else,
1360
01:10:37,030 --> 01:10:39,980
I think we're opting in
a centimeter at a time,
1361
01:10:40,030 --> 01:10:43,420
And, you know, pretty soon
you' prerey far down the road,
1362
01:10:43,470 --> 01:10:48,330
You look behind you
and you sort of wonder
how you got where you were.
1363
01:10:48,380 --> 01:10:51,060
I think that's true.
1364
01:10:51,110 --> 01:10:54,730
It's just completely
out of control.
1365
01:10:54,780 --> 01:10:58,900
I mean, it's just--
sky's the limit, you know.
1366
01:10:58,950 --> 01:11:02,110
They know everything
about us now.
1367
01:11:02,160 --> 01:11:05,280
It takes someone--
it takes someone
who is in charge of laws
1368
01:11:05,330 --> 01:11:06,910
Having what is being done
to american citizens
1369
01:11:06,960 --> 01:11:09,010
Done to their email account
or to their facebook profile.
1370
01:11:09,060 --> 01:11:11,250
Right, if it's personal,
they're gonna pay attention
to it.
1371
01:11:11,300 --> 01:11:15,220
All of these powerful
institutions,
1372
01:11:15,270 --> 01:11:20,060
They're not subject
to the same invasions of privacy
as the rest of us are.
1373
01:11:20,110 --> 01:11:21,960
Eric schmidt,
the ceo of google, once said,
1374
01:11:22,010 --> 01:11:24,960
"if you have something that
you don't want anyone to know,
1375
01:11:25,010 --> 01:11:27,370
Maybe you shouldn't
be doing it in the first place."
1376
01:11:27,420 --> 01:11:31,040
Then he got very angry
when cnet,
1377
01:11:31,090 --> 01:11:34,570
Which is owned by cbs,
published a picture
of his house.
1378
01:11:34,620 --> 01:11:36,430
[mouse clicking]
1379
01:11:41,870 --> 01:11:44,850
When you ask google
about "do not track,"
1380
01:11:44,900 --> 01:11:48,550
They claim, "we have to
understand how to define that
1381
01:11:48,600 --> 01:11:50,790
Before we can implement
any technology."
1382
01:11:50,840 --> 01:11:52,260
"do not track's" pretty simple.
1383
01:11:52,310 --> 01:11:55,430
It means we don't want
to be tracked.
1384
01:11:55,480 --> 01:11:57,660
The only reason google
doesn't understand it
1385
01:11:57,710 --> 01:12:00,090
Is because google
doesn't want to implement it.
1386
01:12:25,410 --> 01:12:29,230
Unless someone comes
and makes it
1387
01:12:29,280 --> 01:12:34,760
No longer practical for them to
engage in that kind of activity,
1388
01:12:34,820 --> 01:12:37,840
Pressure is put upon ceos
of the companies,
1389
01:12:37,880 --> 01:12:39,890
They're going
to engage in it.
1390
01:12:50,210 --> 01:12:54,120
[mouse clicks]
1391
01:12:54,170 --> 01:12:56,390
We're going by the facebook
campus right now.
1392
01:12:56,440 --> 01:13:01,390
Really have no idea
what to expect.
1393
01:13:01,440 --> 01:13:04,020
Have not had breakfast.
Um...
1394
01:13:10,330 --> 01:13:12,370
Zuckerberg.
1395
01:13:12,420 --> 01:13:14,970
He'll know that I checked in
here, too, so that's good.
1396
01:13:15,020 --> 01:13:17,640
He knows that I'm
right next to his house.
1397
01:13:17,690 --> 01:13:21,250
Let's see, we have a--here's
the exact quote from mark.
1398
01:13:21,300 --> 01:13:26,270
So: "having two identities
for yourself is an example
of a lack of integrity."
1399
01:13:27,640 --> 01:13:31,120
Lack of integrity.
1400
01:13:31,170 --> 01:13:33,090
They just did a knock-up
on his door,
1401
01:13:33,140 --> 01:13:35,090
So it seems very likely
that we might get
1402
01:13:35,140 --> 01:13:37,990
A mark zuckerberg
sighting today.
1403
01:13:42,830 --> 01:13:46,770
I mean,
you might not be wrong,
vince, ben.
1404
01:13:46,820 --> 01:13:50,540
He might actually
have a tunnel.
1405
01:13:50,590 --> 01:13:53,640
There's some definite
motion in the yard.
1406
01:13:53,690 --> 01:13:56,810
Is it the dog?
1407
01:13:56,860 --> 01:13:59,210
- Here we go.
- That's him.
1408
01:14:06,510 --> 01:14:08,460
Mr. Zuckerberg?
1409
01:14:08,510 --> 01:14:10,090
Hey, I'm working on
a documentary.
1410
01:14:10,140 --> 01:14:12,760
Got a little blog here,
1411
01:14:12,810 --> 01:14:14,700
But wondering if I could just
ask you a couple questions?
1412
01:14:14,750 --> 01:14:16,870
No, I-- sorry.
1413
01:14:16,920 --> 01:14:17,870
Really?
1414
01:14:17,920 --> 01:14:19,270
I have to be at work.
1415
01:14:19,320 --> 01:14:21,840
Can I ask,
do you still think
privacy is dead?
1416
01:14:21,890 --> 01:14:25,540
What are your
real thoughts on privacy?
1417
01:14:25,590 --> 01:14:26,910
Are you guys recording?
1418
01:14:26,960 --> 01:14:29,750
Um-- we are.
1419
01:14:29,800 --> 01:14:30,980
Could you please not?
1420
01:14:31,030 --> 01:14:33,320
Um-- I can stop, yeah.
1421
01:14:33,370 --> 01:14:35,750
All right.
1422
01:14:35,800 --> 01:14:39,390
[narrator]
mark zuckerberg had asked me
to please not record him.
1423
01:14:39,440 --> 01:14:41,830
So we shut off
the main camera.
1424
01:14:41,880 --> 01:14:43,630
But since mark
doesn't seem to mind
1425
01:14:43,680 --> 01:14:49,630
Storing our data after
we think it's been deleted,
this only seemed fair.
1426
01:14:49,680 --> 01:14:51,040
Can you please not?
1427
01:14:51,090 --> 01:14:52,970
Um-- I can stop, yeah.
1428
01:14:53,020 --> 01:14:53,970
All right.
1429
01:14:54,020 --> 01:14:55,340
Can I come by
your front desk, though,
1430
01:14:55,390 --> 01:14:56,770
And ask about setting up
an interview?
1431
01:14:56,820 --> 01:14:58,640
Yeah, I mean--
we have a department
1432
01:14:58,690 --> 01:15:00,210
Where you can talk
to people about that.
1433
01:15:00,260 --> 01:15:02,350
Yeah, I know, I've tried
going through it a few times,
1434
01:15:02,400 --> 01:15:04,050
And I never hear back.
1435
01:15:04,100 --> 01:15:05,320
[narrator]
there's a major difference here.
1436
01:15:05,370 --> 01:15:08,150
Mark loosens up after he thinks
we've stopped recording.
1437
01:15:08,200 --> 01:15:11,460
And you see that?
That right there.
1438
01:15:11,510 --> 01:15:12,990
That's a smile.
1439
01:15:13,040 --> 01:15:15,630
Mark zuckerberg smiled at me.
1440
01:15:15,680 --> 01:15:16,690
And you know why?
1441
01:15:16,740 --> 01:15:18,530
Because he thought
I had stopped recording,
1442
01:15:18,580 --> 01:15:20,660
And he was relieved.
1443
01:15:20,710 --> 01:15:22,700
Imagine what a relief
it would be
1444
01:15:22,750 --> 01:15:25,240
If all of these companies
and the government
1445
01:15:25,290 --> 01:15:27,400
Stopped recording
everything we do.
1446
01:15:27,450 --> 01:15:30,210
If we could just make
a simple request to them--
1447
01:15:30,260 --> 01:15:33,210
Something that mark zuckerberg
knows how to ask for.
1448
01:15:33,260 --> 01:15:35,050
"can you please not?"
1449
01:15:35,090 --> 01:15:36,610
Can yopleau not record us,
1450
01:15:36,660 --> 01:15:40,150
Monitor us,
and share our information,
unless we ask first?
1451
01:15:40,200 --> 01:15:42,920
We need terms and conditions
that are reasonable,
1452
01:15:42,970 --> 01:15:44,550
And we need privacy policies
1453
01:15:44,610 --> 01:15:47,220
That promote the most basic
principles of our democracy,
1454
01:15:47,270 --> 01:15:49,930
Rather than taking them away.
1455
01:15:49,980 --> 01:15:52,160
Or, as a young senator
once said,
1456
01:15:52,210 --> 01:15:53,830
Back before he became president:
1457
01:15:53,880 --> 01:15:55,470
We need to find a way forward
1458
01:15:55,510 --> 01:15:57,470
To make sure
that we can stop terrorists
1459
01:15:57,520 --> 01:16:02,370
While protecting privacy and
liberty of innocent americans.
1460
01:16:02,420 --> 01:16:03,970
We have to find a way
to give the president
1461
01:16:04,020 --> 01:16:05,980
The power he needs
to protect us,
1462
01:16:06,030 --> 01:16:09,350
While making sure
that he doesn't abuse
that power.
1463
01:16:09,400 --> 01:16:11,650
And that simple principle,
1464
01:16:11,700 --> 01:16:15,790
That there's somebody
watching the watcher,
1465
01:16:15,840 --> 01:16:20,760
Whether that's on an issue
of freedom of the press,
1466
01:16:20,810 --> 01:16:23,290
Or it's an issue
of warrantless wiretaps,
1467
01:16:23,340 --> 01:16:26,060
That simple principle
is one that we can't give up
1468
01:16:26,110 --> 01:16:28,000
And we don't have to give up.
1469
01:16:28,050 --> 01:16:31,900
[narrator]
well, mr. President,
we are watching.
1470
01:16:31,950 --> 01:16:38,340
And I guess we have to ask
ourselves one simple question:
1471
01:16:38,390 --> 01:16:40,670
Do we agree?
1472
01:16:56,380 --> 01:16:58,930
¶ cold feet and a tie
1473
01:16:58,980 --> 01:17:01,470
¶ rise to the occasion
1474
01:17:01,510 --> 01:17:03,800
¶ a million tiny flashlights
1475
01:17:03,850 --> 01:17:06,640
¶ I gotta turn it off
1476
01:17:06,690 --> 01:17:09,310
¶ cold feet and a tie
1477
01:17:09,360 --> 01:17:11,710
¶ rise to the occasion
1478
01:17:11,760 --> 01:17:14,080
¶ a million tiny flashlights
1479
01:17:14,130 --> 01:17:16,180
¶ I gotta turn it off
1480
01:17:16,230 --> 01:17:23,950
¶ for awhile,
I'll keep my place ¶
1481
01:17:26,750 --> 01:17:32,960
¶ but tonight,
I'll stay so late ¶
1482
01:17:33,010 --> 01:17:37,070
Washington is caught
in its very own episode
of spy versus spy.
1483
01:17:37,120 --> 01:17:38,670
The tactics once employed
1484
01:17:38,720 --> 01:17:40,910
By top intelligence-gathering
teams at the cia,
1485
01:17:40,960 --> 01:17:43,670
Sifting through ip addresses,
emails, and fake dropboxes,
1486
01:17:43,720 --> 01:17:47,810
Have now been turned against
the intelligence community's
top official.
1487
01:17:47,860 --> 01:17:50,280
¶ oh sleep for a while
1488
01:17:50,330 --> 01:17:53,380
¶ too much conversation
1489
01:17:53,430 --> 01:17:55,890
The fbi uncovered
evidence of an affair
1490
01:17:55,940 --> 01:17:58,660
Between petraeus and
his biographer paula broadwell.
1491
01:17:58,710 --> 01:18:00,660
That's right.
1492
01:18:00,710 --> 01:18:04,320
Petraeus had an affair
with the author of his
fawning biography all in.
1493
01:18:10,430 --> 01:18:12,700
These did not
implicate criminal activity;
1494
01:18:12,750 --> 01:18:15,170
These did not implicate
national security;
1495
01:18:15,220 --> 01:18:17,880
These were not a threat
to david petraeus the person,
1496
01:18:17,930 --> 01:18:19,410
Or to general petraeus,
1497
01:18:19,460 --> 01:18:23,180
The director of the central
intelligence agency.
1498
01:18:23,230 --> 01:18:25,940
Those are not my words;
those are the fbi's words.
1499
01:18:34,250 --> 01:18:36,090
But instead of actually
sending those emails,
1500
01:18:36,140 --> 01:18:38,360
In many cases
they wrote them as drafts
1501
01:18:38,410 --> 01:18:40,800
In a gmail account
they both had access to,
1502
01:18:40,850 --> 01:18:43,530
And that way they
could both log on
and check the draft folder,
1503
01:18:43,580 --> 01:18:46,140
Never having
to actually hit "send."
1504
01:18:46,190 --> 01:18:48,440
It's very embarrassing
for the obama administration
1505
01:18:48,490 --> 01:18:50,230
And for its
national security command.
1506
01:18:57,510 --> 01:18:59,050
It's troubling because
1507
01:18:59,100 --> 01:19:01,320
There are laws
that the fbi has to follow,
1508
01:19:01,370 --> 01:19:02,590
And he has the right
1509
01:19:02,640 --> 01:19:05,460
To be protected
from an unwarranted,
1510
01:19:05,510 --> 01:19:08,460
Unjustified investigation
by the fbi or anyone.
1511
01:19:08,510 --> 01:19:09,760
People don't really know
how they're being monitored,
1512
01:19:09,810 --> 01:19:11,260
And they think, hey,
if it's working,
1513
01:19:11,310 --> 01:19:13,360
If we keep stopping
another 9/11,
1514
01:19:13,410 --> 01:19:15,590
Then it's--then it's
quote "worth it."
1515
01:19:38,310 --> 01:19:44,160
The greatest fear that I have
regarding the outcome
1516
01:19:44,210 --> 01:19:48,020
For america of these disclosures
is that nothing will change.